Ticket Terms

2023-24

NO REFUNDS OR EXCHANGES - EVENT TIME AND DATE SUBJECT TO CHANGE

THIS TICKET (TICKET) IS A REVOCABLE LICENSE. BY PURCHASING AND/OR USING TICKETS TO AN NHL GAME, HOLDER OF THIS TICKET AGREES THAT (1) USE OF SUCH TICKETS AND ADMISSION TO THE PRUDENTIAL CENTER (VENUE) FOR THE PURPOSE OF VIEWING THE EVENT INDICATED ON THE REVERSE SIDE OF THIS TICKET (EVENT) IS CONDITIONED UPON HOLDER’S AGREEMENT TO THE TERMS AND CONDITIONS BELOW, AND (2) HOLDER WILL INFORM ANY GUESTS, COMPANIONS OR OTHER PERSONS WHO WILL BE USING TICKETS PURCHASED BY OR RECEIVED FROM HOLDER THAT AS TICKET HOLDERS THEIR OWN USE OF SUCH TICKETS AND ADMISSION TO THE VENUE ARE ALSO CONDITIONED UPON THEIR AGREEMENT TO THE TERMS AND CONDITIONS BELOW

DISPUTE RESOLUTION INCLUDING CLASS ACTION AND JURY TRIAL WAIVER

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. YOU HAVE THE LIMITED RIGHT TO OPT OUT OF THE ARBITRATION AGREEMENT IN THIS PARAGRAPH AS SET FORTH BELOW. THIS IS A SUMMARY OF MANDATORY TERMS. FOR FULL TERMS RELATED TO DISPUTE RESOLUTION, PLEASE VISIT HTTPS://WWW.NHL.COM/DEVILS/TEAM/TERMS-OF-USE, WHICH TERMS HOLDER AGREES WILL APPLY. SHOULD ANY CURRENT OR FUTURE DISPUTE, CLAIM OR CAUSE OF ACTION RELATED TO THIS TICKET OR THE EVENT ARISE BETWEEN THE HOLDER AND THE NEW JERSEY DEVILS (TEAM), VENUE, OR NHL (DISPUTE), A WRITTEN NOTICE (NOTICE OF CLAIM) MUST BE SENT WITH THE FOLLOWING INFORMATION: (I) NAME, CONTACT INFORMATION (ADDRESS, TELEPHONE NUMBER, AND EMAIL ADDRESS), AND ACCOUNT INFORMATION IF APPLICABLE; (II) A DETAILED DESCRIPTION OF THE NATURE AND BASIS OF THE DISPUTE; AND (III) A DETAILED DESCRIPTION OF THE NATURE AND BASIS OF THE RELIEF SOUGHT, INCLUDING A CALCULATION FOR IT. HOLDER MUST SEND ANY SUCH NOTICE OF CLAIM TO: NEW JERSEY DEVILS LLC, ATTN: GENERAL COUNSEL, 25 LAFAYETTE STREET, NEWARK, NJ 07102.  HOLDER AND TEAM, VENUE, AND NHL AGREE TO MAKE A GOOD-FAITH EFFORT TO ATTEMPT TO RESOLVE THE DISPUTE FOR A SIXTY (60) DAY PERIOD FROM THE DATE THAT A COMPLETED NOTICE OF CLAIM IS RECEIVED (OR A LONGER PERIOD, IF AGREED TO BY THE PARTIES) (NEGOTIATION PERIOD).  IF THE PARTIES CANNOT RESOLVE THE DISPUTE WITHIN THE NEGOTIATION PERIOD, THE DISPUTE SHALL BE RESOLVED BY BINDING ARBITRATION. THE ARBITRATION SHALL BE ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) AND HEARD BY A SINGLE, NEUTRAL ARBITRATOR. THE AAA SHALL ADMINISTER THE ARBITRATION IN ACCORDANCE WITH THE AAA’S APPLICABLE RULES INCLUDING THE SUPPLEMENTARY RULES (AAA RULES). THE AAA RULES SHALL GOVERN THE PAYMENT OF ALL ARBITRATION FEES. NOTWITHSTANDING THE FOREGOING, TEAM WILL CONSIDER A REQUEST TO REIMBURSE HOLDER’S PORTION OF THE ARBITRATION FEES UPON A SHOWING OF HARDSHIP IN ITS SOLE DISCRETION AND ASSUMING HOLDER DOES NOT QUALITY FOR A WAIVER FROM AAA. ALL ISSUES ARE FOR THE ARBITRATOR TO DECIDE EXCEPT THE FOLLOWING, WHICH ARE FOR A COURT OF COMPETENT JURISDICTION TO DECIDE: (I) ISSUES THAT ARE SPECIFICALLY RESERVED FOR A COURT IN THESE TERMS AND CONDITIONS; (II) ISSUES RELATED TO THE SCOPE AND ENFORCEABILITY OF THE ARBITRATION PROVISIONS; AND (III) WHETHER A DISPUTE CAN OR MUST BE BROUGHT IN ARBITRATION.

TO THE FULLEST EXTENT PERMITTED BY LAW, HOLDER, TEAM, VENUE AND NHL AGREE THAT DISPUTES ARISING FROM THESE TERMS AND CONDITIONS SHALL BE LITIGATED IN COURT OR ARBITRATED ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO LITIGATE IN COURT OR ARBITRATE ANY CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION OR CLASS ARBITRATION. TO THE FULLEST EXTENT PERMITTED BY LAW, HOLDER, TEAM, VENUE, AND NHL WAIVE THE RIGHT TO A JURY TRIAL. IN ADDITION, THESE TERMS AND CONDITIONS AND ANY DISPUTES BETWEEN HOLDER AND THE TEAM, VENUE, AND/OR NHL SHALL BE GOVERNED BY NEW JERSEY LAW, WITHOUT GIVING EFFECT TO CONFLICT OF LAWS PRINCIPLES THEREOF. THE EXCLUSIVE VENUE FOR ANY DISPUTES ARISING OUT OF THE LICENSE THAT ARE NOT SUBJECT TO ARBITRATION SHALL BE THE STATE OR FEDERAL COURTS IN ESSEX COUNTY, NEW JERSEY (EXCEPT FOR DISPUTES BROUGHT IN SMALL CLAIMS COURT). AND IF HOLDER DOES NOT CONSENT TO THIS CLAUSE, HOLDER MUST IMMEDIATELY LEAVE OR NOT ENTER THE VENUE. HOLDER HAS THE RIGHT TO OPT OUT OF ARBITRATION UNDER THESE TERMS AND CONDITIONS BY SENDING TEAM A PERSONALLY SIGNED, WRITTEN NOTICE OF HOLDER’S DECISION TO OPT OUT TO: NEW JERSEY DEVILS LLC, ATTN: GENERAL COUNSEL, 25 LAFAYETTE STREET, NEWARK, NJ 07102 WITHIN THIRTY (30) DAYS OF PURCHASE OF THIS TICKET.  SUCH AN OPT OUT WILL NOT OPT HOLDER OUT OF AN ARBITRATION AGREEMENT HOLDER MIGHT OTHERWISE HAVE WITH THE TEAM, VENUE, AND/OR NHL. CONSUMER PROTECTION NOTICE: FOR NEW JERSEY CONSUMERS, NOTHING HEREIN SHALL LIMIT OR EXCLUDE LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM TEAM’S NEGLIGENCE.

WITHOUT LIMITING THE FOREGOING, HOLDER AGREES NOT TO GIVE OR OFFER THIS TICKET IN A MANNER THAT WOULD CONSTITUTE A VIOLATION OF THE U.S. FOREIGN CORRUPT PRACTICES ACT, ANY OTHER ANTI-BRIBERY LAW OR REGULATION, OR ANY CONFLICTS OF INTEREST LAW, REGULATION, OR POLICY.

SAFETY WARNING AND RELEASE/COMPLIANCE WITH NHL POLICIES

WARNING! DESPITE ENHANCED SPECTATOR SHIELDING MEASURES, PUCKS STILL MAY FLY INTO THE SPECTATOR AREA. SERIOUS INJURY CAN OCCUR. STAY ALERT AT ALL TIMES INCLUDING DURING WARMUP AND AFTER PLAY STOPS. ANY HOLDER WHO IS CONCERNED WITH HIS OR HER SEAT LOCATION BECAUSE OF SAFETY FROM INJURY SHOULD CONSULT A BOX OFFICE REPRESENTATIVE FOR SEATING ALTERNATIVES. IF STRUCK, IMMEDIATELY ASK USHER FOR DIRECTIONS TO MEDICAL STATION. HOLDER ON BEHALF OF HOLDER AND ANY PERSON ACCOMPANYING HOLDER INCLUDING MINOR(S) VOLUNTARILY ASSUMES ALL RISKS OF PROPERTY LOSS AND PERSONAL INJURY, ILLNESS AND ALL OTHER HAZARDS RELATED TO THE GAME AND ATTENDING THE VENUE FOR WHICH A TICKET IS ISSUED, WHETHER OCCURRING PRIOR TO, DURING OR AFTER THE GAME, INCLUDING SPECIFICALLY BUT NOT EXCLUSIVELY, THE DANGER OF INJURY BY HOCKEY PUCKS, STICKS AND OTHER EQUIPMENT, BY SPECTATORS OR PLAYERS, OR BY THROWN OBJECTS, AS WELL AS EFFECTS RELATED TO HUMAN CORONAVIRUSES, AND AGREES THAT THE NHL, VENUE, NHL MEMBER CLUBS, NHL ENTERPRISES, L.P., NHL ENTERPRISES CANADA, L.P., NHLPA (INCLUDING CURRENT AND FORMER PLAYERS), DEVILS ARENA ENTERTAINMENT LLC, NEW JERSEY DEVILS LLC, CITY OF NEWARK, NEWARK HOUSING AUTHORITY, EVENT SPONSOR(S) AND PROMOTER(S), TENANTS AND LICENSEES AND PERFORMERS AND PARTICIPANTS INVOLVED IN THE EVENT, TICKETMASTER L.L.C., AND EACH OF THEIR RESPECTIVE AFFILIATES, PARENTS, SUBSIDIARIES, AGENCIES, DEPARTMENTS, SUBDIVISIONS, RELATED ENTITIES, OWNERS, GOVERNORS, MANAGERS, TRUSTEES, OFFICERS, DIRECTORS, PARTNERS, SHAREHOLDERS, MEMBERS, PRINCIPALS, EMPLOYEES, AGENTS, CONTRACTORS, SPONSORS, INSURERS AND REINSURERS, LICENSEES, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE RELEASEES) ARE EXPRESSLY RELEASED, TO THE FULLEST EXTENT PERMITTED BY NEW JERSEY LAW, FROM ANY AND ALL CLAIMS, WHETHER KNOWN OR UNKNOWN, ARISING FROM OR RELATING TO SUCH CAUSES OR OTHERWISE (INCLUDING FOR LOST OR STOLEN PROPERTY) OCCURRING AT OR IN CONNECTION WITH THE GAME, INCLUDING SPECIFICALLY BUT NOT EXCLUSIVELY CLAIMS ARISING FROM OR RELATING TO THE NEGLIGENCE OF ANY RELEASEE.

HOLDER SHALL REVIEW CAREFULLY AND ABIDE BY THE POLICIES OF THE NHL, INCLUDING WITHOUT LIMITATION THE NHL FAN CODE OF CONDUCT, THE FAN GUIDE FOR THE EVENT AND ANY VENUE POLICIES, PROTOCOLS OR PROCEDURES THE NHL MAY REQUIRE COMPLIANCE WITH OR VERIFICATION OF PRIOR TO OR AS A CONDITION OF ADMISSION TO THE VENUE, AS APPLICABLE (COLLECTIVELY, THE NHL POLICIES). NHL RESERVES THE RIGHT TO REFUSE ADMISSION OR EJECT ANY PERSON THAT FAILS TO ABIDE BY ANY NHL POLICIES. NHL RESERVES THE RIGHT TO MODIFY ANY NHL POLICIES WITHOUT NOTICE. IN THE EVENT ANY PROVISION OF THIS TICKET SHALL BE DEEMED TO BE INVALID, ILLEGAL OR UNENFORCEABLE BY A COURT OF LAW OR AUTHORIZED ARBITRATOR, THE VALIDITY, LEGALITY AND ENFORCEABILITY OF THE REMAINING PROVISIONS SHALL NOT IN ANY WAY BE AFFECTED OR IMPAIRED THEREBY.

IN ADDITION, ANY VIOLATION OF THE TERMS AND CONDITIONS AND/OR VENUE RULES SHALL GIVE VENUE MANAGEMENT (OR ITS DESIGNEE) THE UNRESTRICTED RIGHT TO REVOKE THIS LICENSE IMMEDIATELY AND WITHOUT HAVING TO REFUND ANY PORTION OF THE PURCHASE PRICE OR OTHER AMOUNT. THE LICENSE GRANTED BY THIS TICKET WILL AUTOMATICALLY TERMINATE IF ANY OF THE TERMS AND CONDITIONS ARE VIOLATED OR IF HOLDER IS REFUNDED THE PURCHASE PRICE OF THIS TICKET. WITHOUT LIMITING THE FOREGOING, VENUE MANAGEMENT RESERVES THE RIGHT TO REFUSE ADMISSION TO OR EJECT FROM THE EVENT AND/OR FUTURE EVENTS WITHOUT REFUND ANY PERSON WHOSE CONDUCT IS DEEMED BY VENUE MANAGEMENT TO BE DISORDERLY OR WHO OTHERWISE FAILS TO COMPLY WITH THE TERMS AND CONDITIONS, ANY VENUE RULES AND/OR INSTRUCTIONS OF VENUE PERSONNEL. VIOLATION OF THIS LICENSE ALSO SUBJECTS THE HOLDER TO ALL REMEDIES AVAILABLE TO THE RELEASEES AT LAW OR IN EQUITY. HOLDER IS PROHIBITED FROM CARRYING ALCOHOLIC BEVERAGES, BOTTLES, CANS, COOLERS AND OTHER ITEMS PROHIBITED BY LAW OR VENUE POLICY INTO THE VENUE. HOLDER AND HOLDER’S BELONGINGS MAY BE SEARCHED (INCLUDING VIA METAL DETECTOR, X-RAY AND PHYSICAL PAT-DOWN INSPECTIONS) FOR PROHIBITED ITEMS UPON ENTRY INTO THE VENUE AND HOLDER CONSENTS TO SUCH SEARCHES. HOLDER WAIVES ANY CLAIM AGAINST THE RELEASEES RELATING TO OR ARISING FROM CONSENTED-TO SEARCHES EXCEPT CLAIMS FOR DEATH OR PERSONAL INJURY RESULTING FROM THE RELEASEES’ NEGLIGENCE. IF HOLDER ELECTS NOT TO CONSENT TO THESE SEARCHES, HOLDER WILL BE DENIED ENTRY INTO THE VENUE. RESALE OR ATTEMPTED RESALE OF THIS TICKET IN VIOLATION OF APPLICABLE LAW AND/OR THE TERMS AND CONDITIONS VIOLATES THIS LICENSE. NO RELEASEE IS RESPONSIBLE FOR TICKETS NOT PURCHASED DIRECTLY FROM THE VENUE AND ITS AUTHORIZED AGENTS. EVERYONE ENTERING THE VENUE REGARDLESS OF AGE MUST HAVE A TICKET. TICKETS NOT OBTAINED FROM AUTHORIZED SOURCES MAY NOT BE HONORED. TICKETS CANNOT BE REPLACED IF LOST, STOLEN OR DESTROYED. HOLDER ACKNOWLEDGES THAT THE EVENT MAY BE CANCELLED OR RESCHEDULED AND, SOLELY AT THE DISCRETION OF VENUE MANAGEMENT, A TICKET REFUND OR NEW TICKET TO ANOTHER EVENT MAY BE ISSUED. IN NO EVENT WILL ANY RELEASEE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL SPECIAL DAMAGES OR FOR LOST PROFITS, REVENUES OR BUSINESS OPPORTUNITIES EVEN IF SUCH RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CONSUMER PROTECTION NOTICE: LIMITATIONS AND EXCLUSIONS INCLUDED HEREIN ARE INTENDED TO BE ONLY AS BROAD AND INCLUSIVE AS IS PERMITTED BY THE LAWS OF NEW JERSEY.

NAME/LIKENESS RELEASE

BY USING THE TICKET(S) AND ATTENDING THE GAME, HOLDER, ON BEHALF OF HOLDER AND ANY PERSON ACCOMPANYING HOLDER, INCLUDING MINOR(S), GRANTS THE NHL AND ITS MEMBER CLUBS, THE VENUE, NHL ENTERPRISES, L.P., NHL ENTERPRISES CANADA, L.P., DEVILS ARENA ENTERTAINMENT LLC, NEW JERSEY DEVILS LLC, AND EACH OF THEIR RESPECTIVE AFFILIATES (COLLECTIVELY THE NHL ENTITIES) PERMISSION TO RECORD HIS/HER IMAGE, NAME, VOICE, LIKENESS, ACTIONS AND/OR STATEMENTS IN ANY IMAGE, FOOTAGE, OR DISPLAY, WHETHER LIVE OR RECORDED, WHICH MAY BE TAKEN AT THE GAME OR AT THE VENUE, AND TO THE USE OF SAME BY THE NHL ENTITIES AT ANY TIME, FOR ANY PURPOSE (INCLUDING ADVERTISING OR PROMOTIONAL PURPOSES), AND IN ANY MEDIA NOW KNOWN OR SUBSEQUENTLY DEVELOPED WITHOUT ADDITIONAL COMPENSATION. THE NHL ENTITIES RESERVE THE RIGHT TO MODIFY ANY NHL POLICIES, INCLUDING THIS RELEASE, WITHOUT NOTICE

UNAUTHORIZED COMMERCIAL USE OF TICKET/UNAUTHORIZED TRANSMISSION

GAME TICKETS MAY NOT BE USED FOR ADVERTISING, PROMOTION (INCLUDING CONTESTS AND SWEEPSTAKES) OR OTHER COMMERCIAL PURPOSES WITHOUT PRIOR WRITTEN CONSENT OF THE NHL AND/OR THE APPLICABLE NHL MEMBER CLUB. ANY NONEDITORIAL OR COMMERCIAL USE OF ANY NHL OR NHL CLUB MARK IS PROHIBITED WITHOUT PRIOR WRITTEN APPROVAL OF THE NHL. ANY UNAUTHORIZED TRANSMISSION, PICTURE OR OTHER DEPICTION OR DESCRIPTION OF ANY GAME ACTION, GAME INFORMATION OR OTHER VENUE ACTIVITY IS PROHIBITED WITHOUT PRIOR WRITTEN APPROVAL OF THE NHL. NHL RESERVES THE RIGHT TO MODIFY ANY NHL POLICIES WITHOUT NOTICE