Know Before You Go Arena Bag Policy Getting To The Game Mobile Entry Box Office Virtual Seat Map Amenities

About Capital One Arena

Capital One Arena is home to the NBA's Washington Wizards, the NHL's 2018 Stanley Cup Champion Washington Capitals, and the NCAA's Georgetown Hoyas men's basketball team. Boasting an average of 220 events per year, Capital One Arena is the heart of an $9.2 billion redevelopment that began 22 years ago when the arena was built and opened on Dec. 2, 1997. Since then the privately financed arena has hosted 47 million people and more than 4,500 events.

Capital One Arena

Capital One Arena is located at:

601 F Street NW
Washington, D.C. 20004
(202) 628-3200

 
 

Box Office

The Box Office is located at Gallery Place, adjacent to Clyde's Alley Bar, and is open on event days only. 

Guests may visit the box office to:

  • Claim tickets left at Will Call
  • Resolve ticketing issues

Box Office Hours:

The Box Office will open at 2 PM on event days only (closing time varies based on the time of the event).

\Please note on events that begin prior to 3 PM, the Box Office will open 2 hours prior to the event.*

Hours are subject to change.

Tickets for Capital One Arena events may be purchased online via Ticketmaster or at the Box Office. 

No print at home PDFs will be accepted for entry. For more information on Mobile Entry click here.

Children 3 years and older are required to have a ticket to all basketball, football, and hockey games, as well as the Harlem Globetrotters. For Disney on Ice and Monster Jam, all children 2 years and older require a ticket. Some family shows require a different age limit for tickets. Please check the event details page for show specific information.

We accept the following forms of payment: VISA, Mastercard, American Express, Discover and cash. No checks will be accepted. There are no refunds or exchanges on any ticket purchased for Capital One Arena concerts, games or events. If a show or event is canceled or rescheduled, refunds are available at the original point of purchase.   

Capital One Arena cannot guarantee the validity of any ticket purchased from an unauthorized source.

For ticketing inquiries (including ADA seating, general questions or refunds for postponed and/or cancelled events), please email [email protected]. If you purchased tickets at the Box Office, please include photos of your tickets and the credit card receipt. 

Capital One Arena Box Office - 202-628-3200 

Accessible Seating Office - 202-661-5065 

Ticketmaster Customer Service - 800-653-8000

Arena Amenities

Order your concessions on Uber Eats!

Capital One and Uber Eats are bringing in-arena pickup to you for more game time and less waiting in line time. Download or open the Uber Eats app, browse arena favorites, and place your order, all from your seat! The app will give you a location for pick up and notify you when your order is ready. See the map below for our many accessible locations in the arena.

District Momentum

We’re transforming the arena to elevate your experience.

Our upgrades are all about making your visit smoother, more enjoyable, and more connected – from faster entry and better food options to enhanced gathering spaces, featuring local favorites and new culinary experiences. The goal is to reduce time spent in lines and upgrading the overall experience, allowing fans to focus on enjoyment of the event.

Clear

Capital One Arena is partnering with CLEAR to help fans get into games faster - for free! Beat the crowds on gameday and enter through the CLEAR Lane at the 7th and G street entrance across from Clyde's. Download the free CLEAR app and get started today.