Blue header with large white text reading Season Ticket Holder Fan Bucks.

Getting your favorite food or beverage at Nationwide Arena has never been safer or easier!

One of the many exclusive benefits you receive as a Blue Jackets full, half, or quarter Season Ticket Holder is the opportunity to save 15%* on your concession purchases when you use the Blue Jackets STH Fan Bucks program.

The step-by-step guide below walks you through the process of accessing your STH Fan Bucks account, digital STH Fan Bucks card, loading money into your account, as well as checking balances and transactions throughout the season.

All funds loaded onto your STH Fan Bucks account will be dollar-for-dollar and your 15%* Season Ticket Holder discount will be taken off at the concession stand at the time of purchase. Also, for your health and safety, physical cards have been replaced by a contactless mobile system. You will redeem your STH Fan Bucks discount at concession stands by scanning your digital card through your mobile device. For the fastest access and use, please add your STH Fan Bucks digital card to your Apple Wallet or Google Wallet through the Manage Accounts screen.

For questions or more information, please contact your Account Specialist, our ticket office at 614-246-3350, via e-mail at [email protected].

*15% discount will be rounded to the nearest nickel

Screenshot of Blue Jackets Fan Bucks mobile screen. Title at top reads Reload Account. Dropdown menu at bottom gives user option to select the card they'd like to reload. Field below allows user to enter the amount of money they want to reload onto their account.

Existing users - Sign in with your digital STH Fan Bucks email address & password. If you have forgotten your password, click the "Forgot Password" link so that a temporary one may be emailed to you.

New users - Click the "Create one" link to create your STH Fan Bucks Account with your email address and 21-digit account number (This number should have been provided to you in the e-mail you received from the Blue Jackets). Once account is created, go back to the sign-in page, and use the "Forgot Password" link to set up your password.

Screenshot of Blue Jackets Fan Bucks mobile screen. Title at top reads Reload Account. Dropdown menu at bottom gives user option to select the card they'd like to reload. Field below allows user to enter the amount of money they want to reload onto their account.

Existing users - Once logged in, click "Reload Card" to add STH Fan Bucks to your digital card. Enter your desired amount between $5 and $1,000 and click "Next". Enter your billing information and click "Reload Account."

New users - After registering a new digital STH Fan Bucks card and signing in, click "Reload Card" to add STH Fan Bucks to your digital card. Enter your desired amount between $5 and $1,000 and click "Next". Enter your billing information and click "Reload Account." To add an additional digital Fan Bucks card to your existing account, click "Add a Card" and enter your 21-digit account number.

Past Transactions - to review transactions from your account, click "View Recent Account Transactions."

Screenshot of Columbus Blue Jackets Fan Bucks mobile card page. Blue graphic with large white and red text at top reads Columbus Blue Jackets Fan Bucks. Barcode to scan card is at the bottom of the graphic.

To Use Your Digital Card - For fastest access and use, please add your STH Fan Bucks digital card to your Apple Wallet or Google through the Manage Accounts screen. From your mobile device, you may also click on "Mobile Pay Wallet" in the upper right-hand corner of the screen to have a temporary barcode to be presented at the concession stands. (Please note, for security purposes, the Mobile Pay barcode is refreshed every 5 minutes. A screenshot of the Mobile barcode will not be valid to complete a purchase.)

For questions or for more information, please contact your **Account Specialist**, our ticket office at 614-246-3350, via e-mail at [email protected], or chat with us HERE.

Fan Bucks FAQs