The Websites are owned and/or operated by Comcast Spectacor, L.P. and subject to the following Policy. Comcast Spectacor, L.P. is referred to herein as "we", "us", and "our". The terms "you" and "your" when used in this Policy means any user of the Websites.
Our Websites may allow you to order products, enter contests, vote in polls or otherwise express an opinion, subscribe to one of our services such as a newsletter, or participate in an online forum or community. We use the information that we collect about you to create a more personalized online experience. This is just a brief overview, so please read on for more details. This Policy may change from time to time, so please check back periodically.
This Policy was last updated on April 17, 2012.
Except as limited below, we may use or disclose your information for business reasons in whatever manner as we see fit.
To ensure the highest quality experience, we may use third-parties to operate certain portions of our Websites and other services. All information collected from you may be shared with such third-parties.
2. Information Collected
In order to better provide you with content, and access to products, and services, we collect two types of information: personally identifiable information including but not limited to your name, address, and credit card information (together "Personally Identifiable Information") and non-personally identifiable information. Our primary goal in collecting information from you is to provide an enjoyable and customized experience while using our Websites.
We may use Personally Identifiable Information you provide in a limited number of ways. We may use your Personally Identifiable Information to (i) complete a transaction related to a purchase of products through the Websites, (ii) provide you with information about us, (iii) enhance or update the Websites; (iv) review your account to determine whether other products or services we provide may be of interest to you; (v) conduct another transaction you request; (vi) compile demographic statistics about our users; (vii) make a record of your visit and log your IP address, the date and time of your visit to the Websites, the pages accessed and any documents downloaded, and the type of browser used; (viii) provide you with information about third-party products or services; and/or (ix) use in connection with business-related matters. We may also on occasion combine information about you that we have with information we obtain from other parties to enhance our ability to market to you those products or services that may be of interest to you.
Though we will make every effort to preserve user privacy, pursuant to the terms of this Policy, we also may need to disclose Personally Identifiable Information when required by law or if we have a good-faith belief that the action is necessary to comply with a pending judicial proceeding, a court order or legal process served on us or to protect our rights or the rights of others, to fight fraud, identity theft, to ensure the integrity and operation of our business and systems, or to protect the rights, property or safety of the Websites, our employees, members or others.
3. Examples of How We Use Collected Information
A. General Browsing; Provision of Services
We may use information collected for promotional purposes, and to use such information to enhance the operation of our Websites and administer our systems.
Demographic data also may be collected at our Websites through the use of third-party advertising servers, content servers, or website analysis agents who provide us with the zip code and area code associated with a visitor's server, along with pages viewed on our Websites. We may review the actions of the visitors of our Websites on an aggregate basis to determine customers' preferences. We also may conduct research on our visitors' demographics, interests, and pages viewed based on the information collected in connection with use of our Websites. We may use this data to tailor the visitor's experience at our Websites, to improve our marketing and promotional efforts, to statistically analyze Websites usage, to improve our product offerings, service offerings, and to customize the content, layout, and/or services provided on our Websites. We may receive reports from third-party ad servers, content servers, or web site analysis agents that tell us how many ads were presented and clicked upon or what content was served or viewed.
We may also share your non-personally identifiable information, and/or Personally Identifiable Information, with third-parties who provide services to us, our customers and/or visitors of our Websites. Those third-parties include, but are not limited to authorized contractors, temporary employees and consultants and other companies working with us. These other companies may be supplied with or have access to your Personally Identifiable Information for the sole purpose of providing these services to us or on our behalf.
B. Online Surveys and Polling
We may ask some of our customers to voluntarily complete surveys, which may be collected by an independent third-party. If you do not wish to participate in a survey, simply decline to participate when asked.
C. Advertisements on Our Website
If you prefer to not receive targeted advertising, you can opt out of some network advertising programs that use your information. To do so please visit the NAI Opt-Out Page: http://www.networkadvertising.org/managing/opt_out.asp. Please note that even if you choose to remove your information (opt out), you will still see advertisements while you're browsing online. However the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.
D. Newsletters, Promotional E-mails and Personalized On-line Advertisements
E. Track Your Usage
We may track customers' traffic patterns throughout their online session, including which pages, information and advertisements a customer views while using our Websites and what items they view and/or services or products that they purchase. We may use your IP address to diagnose problems with our servers, software, to administer our Websites and to gather demographic information. We may share aggregated statistics about pages viewed on our Websites, sales and other shopping information with third-parties.
G. Web Beacons (also known as Action Tags, Clear Gifs or Pixel Tags)
We may use and allow others to use web beacons in the operation of our Websites. A web beacon is an industry-standard, often transparent graphic image usually no larger than a 1x1 pixel that is placed on the Websites. Web beacons allow us to track responses or actions by users who view certain advertisements and to count the number of times that users visit the pages of our Websites and may be used by both us and third-parties for the purpose of providing personalized media, determining which advertisements are most effective on our Website and for targeting future advertising campaigns. We may also include web beacons in email messages or promotional newsletters for detecting whether the messages have been opened or if you performed any actions after opening them.
H. Marketing Partners, Co-Branded Services, Framing/Windows on Third-Party Websites, and Links and Banner Advertisements to Third-Party Websites
On occasion, unaffiliated third-parties may "frame" pages from our Websites in an effort to collect customer information. We are not in any manner responsible in the event that you disclose information to an unaffiliated framing website.
Please be aware that our Websites may contain links to other websites on the Internet that are owned and operated by third-parties. The information practices of those websites linking from or to our Websites are not covered by this Policy. These other websites may send their own cookies to users, collect data, or solicit personal information.
I. Co-Branded Offers
In arranging to have marketing and promotional information of certain companies or businesses with whom we may have formed a strategic alliance ("Affiliated Companies"), we may disclose to the Affiliated Companies your Personally Identifiable Information, including information such as your address and telephone number.
J. Third-Party Offers
In arranging to have marketing and promotional information of third-party companies that we think might be of interest to you, we may disclose your Personally Identifiable Information, including information such as your address, email address and telephone number, to nonaffiliated third-parties not controlled by us.
K. Sweepstakes and Promotional Offers.
From time to time we may share your Personally Identifiable Information with Affiliated Companies in connection sweepstakes, contests and other promotional offers, including information such as your address, telephone number and email address.
4. Your Choice And Access.
You may always direct us not to share your Personally Identifiable Information with third parties, not to use your Personally Identifiable Information to provide you with information or offers, or not to send you newsletters, e-mails or other communications by: (i) sending us an e-mail at email@example.com; (ii) contacting us by mail at Comcast Spectacor, L.P., 3601 South Broad Street, Philadelphia, PA 19148, Attn: Website Administrator; or (iii) following the removal instructions in the communication that you receive. Your opt-out request will be processed within 6 weeks of the date on which we receive it.
If you wish to verify, correct, or update any of your Personally Identifiable Information collected through the Websites, you may edit your profile preferences or contact us at the above address or e-mail. In accordance with our routine record keeping, we may delete certain records that contain Personally Identifiable Information you have submitted through the Website. We are under no obligation to store such Personally Identifiable Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personally Identifiable Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.
In order to most efficiently serve you, credit card transactions and order fulfillment may be handled by established third-party banking, processing agents and distribution institutions. They may receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use your Personally Identifiable Information. The Websites have industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control, and we make good faith efforts to store your Personally Identifiable Information in a secure operating environment. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. If we provide you with a user name and password to access portions of the Websites, we disclaim any responsibility for a breach of privacy as a result of your willingly or inadvertently disclosing your user name and password to others.
6. Children's Privacy
This Website site is intended for use by persons over the age of 13. We do not seek to collect information about children under the age of 13. No information should be submitted to or posted on this Website by users under 13 years of age. We encourage parents to take an active role in their children's use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet. If you are the parent or guardian of a child under 13 years of age and believe that he or she has disclosed Personally Identifiable Information to us, please contact us at firstname.lastname@example.org so that we may delete the child's information.
7. Acceptance of Terms
By using our Websites, you consent to our collection and use of this information in accordance with this Policy. If we decide to change our Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
8. International Users
Like almost every website, our Websites are accessible around the world. By visiting the Websites and providing your information, you acknowledge and agree that your information can be stored for the purposes identified in this Policy. We process and store your information in North America and your information may be stored on servers located outside your residential jurisdiction and which may have less stringent privacy practices than your own. If you access the Websites from outside the United States, your usage of the Websites constitutes consent to the transfer of your data outside of your country and to North America.
9. California Residents
California law permits our customers who are California residents to request certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com or write to us at: Comcast Spectacor, 3601 South Broad Street, Philadelphia, PA 19148, Attn: Website Administrator.
10. Contacting Us
If you have any comments or questions, you may send an e-mail to firstname.lastname@example.org or write to us at: Comcast Spectacor, L.P., 3601 South Broad Street, Philadelphia, PA 19148, Attn: Website Administrator.