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The Official Site of the Arizona Coyotes


The policies below are applicable to the website maintained by the Arizona Coyotes. The Coyotes are committed to both protecting the privacy of users of our interactive products and services and providing those users with as many opportunities and services as possible. As such, this Privacy Policy covers the Arizona Coyotes' treatment of personally identifiable information and non-personally identifiable information that the Arizona Coyotes collect when you are on the Arizona Coyotes website and when you use the services provided on This policy does not apply to the practices of companies that the Arizona Coyotes do not own or control, or to people that the Arizona Coyotes do not employ or manage.

Personal Information
The Arizona Coyotes collect personally identifiable information during (i) contest or sweepstakes registration, (ii) subscription registration for sites that require a subscription, (iii) certain surveys or polls conducted on our website, and (iv) online shopping. Personal information includes, among other things, a user's name, credit card number, address, telephone number, date of birth, gender, email address or other internet address. In addition, registration is required and information is collected in certain portions of the service in which guests provide content submissions and suggestions or participate in interactive online activities (e.g., community postings, chat, or bulletin boards).

Non-Personally Identifiable Information
In addition to the use of personal information to operate the Arizona Coyotes website, the Arizona Coyotes may also gather non-personally identifiable information, which may be used by the Arizona Coyotes. Generally, "non-personally identifiable information" means information that is collected through "traffic data" and may entail the use of "Cookies", "IP Addresses," "Geolocation" or other numeric codes used to identify a computer or monitor how a user accesses a website.

Information We Request Directly From You
The Arizona Coyotes may specifically ask for personal information about you when you sign up to use a service or when you order a product. We require certain information (such as name, email address, billing address, credit card number) in order to provide that service or product to you. We also may ask you for information about your interests and other personal information so that both you and we can take advantage of the interactivity of the Internet, but you may always choose whether or not to respond

Policies for Individuals Under 13
The Arizona Coyotes encourage parents and guardians to spend time online with their children and to participate in the interactive activities offered on the sites. No information should be submitted to or posted at by guests under 13 years of age without the consent of their parent or guardian. Unless otherwise disclosed during collection, the Arizona Coyotes do not provide any personally identifying information, regardless of its source, to any third party for any purpose whatsoever. In addition, when a guest under 13 registers, his/her parent or guardian receives an e-mail alerting them to that registration and providing instructions on how the parent could delete the registration if so desired. No personal information about a guest under 13 years of age will be collected by the Arizona Coyotes without a parent or guardian's consent. Although guests under 13 years of age are allowed to participate in contests, if such a guest wins, notification and prizes are sent to the parents or guardians identified in the initial registration process. No information collected from guests under 13 years of age is used for any marketing or promotional purposes whatsoever, either inside or outside Arizona Coyotes Hockey.

Policies for Individuals 13 Years of Age or Older
Guests between the ages of 13 and 16 may be required to provide explicit opt-in consent for the Arizona Coyotes to collect their personal information. With the permission of a guest who is 13 years of age or over, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Arizona Coyotes and may be shared with our affiliates or companies that have been prescreened by the Arizona Coyotes. If a guest objects to such use for any reason, he/she may stop that use by e-mail request. A user may request that the Arizona Coyotes delete personal information which was previously collected about them. Such deletion requests can be directed to the Privacy Policy Coordinator, Legal Department, Arizona Coyotes Hockey Club, 9400 W Maryland Ave, Glendale, AZ or sent via e-mail to the webmaster at By registering with, every effort will be made to maintain your information in a secure environment by the Arizona Coyotes.

About IP Addresses
The Arizona Coyotes collect IP addresses for the purposes of system administration and to report aggregate information to our advertisers. An IP address is a number that's automatically assigned to your computer whenever you're surfing the Web. Web servers -- the big computers that "serve" up Web pages -- automatically identify your computer by its IP address. When guests request pages from, our servers log the guests' IP addresses. We do not link IP addresses to anything personally identifiable. This means that a user's session will be logged, but the user remains anonymous to us.

Use of Cookies -- The Arizona Coyotes Policy
What are cookies? Cookies are pieces of information that a Web site transfers to an individual's hard drive for record keeping purposes. Cookies make Web-surfing easier for you by saving your passwords, purchases, and preferences while you're at our site. The use of cookies is an Industry standard -- you'll find them at most major Web sites. By showing how and when guests use the site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies.

Examples of How Uses Cookies
A cookie lets the computers remember that you've registered, which allows us to speed up your future activities at our sites. Similarly, uses a temporary cookie to track which products you've chosen to purchase while shopping. The cookie expires once you're done shopping. Allowing cookies to do the record keeping saves you the trouble of entering information over and over again during a single visit. If you decline this cookie, you may have difficulty ordering your selections.

How Does Not Use Cookies never uses cookies to retrieve information from your computer that was not originally sent in a cookie. Except as described below, the Arizona Coyotes do not use information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever. The Arizona Coyotes do not use cookies to identify specific individuals, except in such cases as online shopping (see above) and contest registration (where a cookie allows you to enter a contest every day without registering again each time). You may occasionally get cookies from our advertisers. The Arizona Coyotes do not control these cookies, and these cookies are not subject to the Arizona Coyotes cookie policy. The use of advertising cookies sent by third-party servers is standard in the Internet industry. Most browsers are initially set to accept cookies. If you'd prefer, you can set your browsers to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site, such as the shopping, contest, and game areas, will not function properly if you do so.

Links to Other Sites
Users should be aware that when you are on you could be directed to other sites that are beyond our control. There are links to other sites from that take you outside our service. For example, if you "click" on a banner advertisement, the "click" takes you off This includes links from advertisers, sponsors and partners that may use the Arizona Coyotes logo as part of a co-branding agreement. These other sites may send their own cookies to users, collect data or solicit personal information. Always be aware of where you end up. Please keep in mind that whenever you give out personal information online - for example, via message boards or chat - that information can be collected and used by people you don't know. While the Arizona Coyotes strive to protect our user's personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.

Security Policy
The importance of security for all personally identifiable information associated with our guests is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers, utilizing encryption software. Only those employees who need access to your information in order to do their jobs are allowed access, each having signed comprehensive nondisclosure agreements with Arizona Coyotes Hockey, which provides legal confidentiality protections. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

Your Acceptance of These Terms
By using this site, you signify your consent to the Arizona Coyotes Hockey Online Privacy Policy. If you do not agree to this policy, please do not use our site. As previously mentioned, a user may request that the Arizona Coyotes delete any personal information previously collected about them. Such requests for deletion can be sent to either of the contacts listed below. Your continued use of the Arizona Coyotes Hockey site following the posting of changes to these terms will mean you accept those changes. You can send e-mail to us with any further questions. Questions regarding this statement should be directed to the Privacy Policy Coordinator, Legal Department, Arizona Coyotes Hockey Club, 9400 W Maryland Ave, Glendale, AZ or sent via e-mail to the webmaster at

None of NHL ICE, NHL Enterprises, L.P., NHL Enterprises Canada, L.P., NHL Enterprises B.V., the National Hockey League and its other member clubs, nor any of their respective officers, directors, governors, owners, other officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns, have any control of, or responsibility or liability for, our use, disclosure, storage or transmission of any information collected through our websites.