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Nationwide Arena Security Policy

Metal Detector FAQ

The mandatory introduction of the walk-through metal detectors complies with a policy across all NHL arenas. The addition of this protocol is in line with what is becoming industry standard across MLB, NFL and NBA venues and the Blue Jackets/Nationwide Arena are happy to comply with any enhancement that improves customer convenience and safety. The use of the machines will replace the wand screening process that Blue Jackets fans have noticed during the last two seasons.

Guests will be asked to remove keys, phones, mobile devices, wallets/money clips, and any other large metal items.

Unlike at an airport, guests will NOT be asked to remove shoes, belts, small jewelry, hair clips or small amounts of loose change during the initial screening.

In the event that an alarm is triggered, a secondary search will be conducted by a certified security staff member.

As long as the chair, scooter or walker fits through the machines, guests may use them. If the mobility device does not fit or guests in these circumstances prefer a wand screening, they are asked to use the entrance designated for such accommodations.

It is safe to proceed through the machines, however, guests with medical circumstances who prefer a wand screening may request such accommodation.

It is safe for expectant mothers to pass through the machines, however, women who prefer a wand screening may request such accommodation.

Children are subject to screening, however, parents with an infant may carry the baby. Parents who are attending with small children who are able to walk on their own are invited to proceed through the machines alongside their children.

For preseason and most regular season games, Nationwide Arena will maintain the usual policy of opening doors one hour before game time. In special instances, doors will open an extra half hour early so fans may plan to enter early on that night in advance of puck drop.

Prohibited Items

For the safety and comfort of guests, staff, and artists the following items are prohibited:

  • Air horns or noisemakers of any type
  • Animals, except service animals assisting guests with disabilities
  • Balloons, beach balls and other projectiles
  • Bags larger than 14" x 14" x 6", bookbags, coolers or similar containers
  • Professional-grade Cameras and detachable lenses
  • Drones or other model aircraft
  • Drugs (illegal)
  • Fireworks or explosives
  • Outside Food and Beverage including alcohol
  • Hazardous materials including chemicals and aerosols
  • Laptops
  • Laser pointers or products
  • Sealed or wrapped Packages
  • Selfie sticks
  • Signs and posters larger than 22" x 28", and signs on sticks
  • Stickers
  • Umbrellas (golf-style) or umbrellas with a pointed tip. Small collapsible umbrellas are permitted.
  • Weapons or tools of any type
  • Any item management deems a safety hazard or would diminish the guest experience, including signs or garments deemed offensive

If prohibited items are found, guests may return them to their vehicle or surrender the item to Security without return.

Vending, peddling, product sampling and flyering are prohibited.

Nationwide Arena cannot safeguard personal belongings.