Skip to main content
The Official Site of the Colorado Avalanche

What is the mailing address and phone number for the Colorado Avalanche?

Colorado Avalanche Hockey Club
Pepsi Center
1000 Chopper Circle
Denver, CO 80204

Where can I send a letter/autographed items to a player or coach?

Attention: Individual Player or Coach
Colorado Avalanche Hockey Club
Pepsi Center
1000 Chopper Circle
Denver, CO 80204

*The Colorado Avalanche and its players/employees cannot be responsible for any item sent or guarantee its return.

Where does the team hold practices? Are they open to the public?

The South Suburban Family Sports Center in Centennial, Colorado serves as the Avalanche Practice Facility. Fans are welcome to attend Avalanche practices during the regular season; beginning with the start of the Stanley Cup Playoffs, practices are closed to the public. Practice times vary, but typically start at 10:30 a.m. or 11:00 a.m. on non-game days when the team is in town.

How can I get a pocket schedule?

Please send a self-addressed, stamped envelope (unsealed) to:

Colorado Avalanche
Attention: Pocket Schedule
Pepsi Center
1000 Chopper Circle
Denver, CO 80204

How can I get a merchandise catalog?

Avalanche merchandise can be found in the SHOP section on the homepage.

Does the Colorado Avalanche donate items to charity events and auctions?

The Colorado Avalanche and Kroenke Sports Charities are committed to being an important part of the community and to improving the lives of families and children in Colorado.

What is the best way to contact someone about matters pertaining to Colorado Avalanche hockey?

You can send questions/comments to:

Colorado Avalanche Hockey Club
ATTN: Communications Department
Pepsi Center
1000 Chopper Circle
Denver, CO 80204

I have questions regarding my season tickets. Who should I contact?

Season Ticket Holders can contact the Season Ticket Services Department at 303.405.6050. If you are a member of the Prime Seat Club, you can contact the Avalanche Ticket Sales Department at 303.405.7646.

What are the age restrictions for children attending an Avalanche game?

For all Avalanche games, guests three years of age and older are required to have a ticket. Guests under the age of three years may sit in a ticketed guest's lap.

What are the official colors of the Colorado Avalanche?

PMS 647 Avalanche Blue
PMS 202 Avalanche Burgundy
PMS 877 Avalanche Silver
PMS 428 Avalanche Gray
PMS Process Black Avalanche Black

When did the Avalanche come to Colorado?

The Avalanche relocated to Denver from Quebec City during the summer of 1995.

I am an out-of-town visitor. What are the best places to stay if I come to an Avalanche game?

There are many fine hotels in downtown Denver within walking distance of Pepsi Center, including the Marriott City Center, Westin Tabor Center, Hotel Monaco, and Hotel Teatro.

How can I get an appearance from Bernie?

Bernie is available for birthday parties, special occasions, corporate events and more!

For more information on Bernie visit

How can I propose at an Avalanche home game?

If you're interested in proposing to that special someone in front of the entire Avalanche crowd here's your chance. We will do the work to set up a very special night for you and your future fiancée which includes:

  • Two (2) tickets to a Colorado Avalanche game.
  • Pepsi Vision full page complete with date, names, and congratulations, plus live coverage of the entire proposal taking place and a DVD copy of the proposal.

The cost for a special night like this is $2500. If you're interested please contact us at

How can I get a ride on the Zamboni during a game?

All Zamboni rides are done through our sponsorship department or through our ticket sales department. For more information on riding the Zamboni during the pre-game flood, please contact our Group Sales Department at 303.4AVSNHL.

How can I participate in a promotion/contest during an Avalanche game?

All of our contestants are either pre-selected, or chosen randomly throughout the game. Look for anyone from the Copper Mountain Ski Patrol Promotional Team as they are always out in the crowd looking for our next winner.

How do I submit my song suggestion or ask a question about in-game music?

We have one of the best DJ's in the business, and he is available to answer any of your questions pertaining to music at an Avalanche game. If you have a question or a song suggestion please feel free to send an e-mail to

How can I get a copy of a feature that is shown on the Pepsi Vision?

If you participate in a promotion or contest on the Pepsi Vision, or if you just enjoy some of the features or videos we do, you can receive a copy of it for a fee of $50. Please mail a written request to the Game Entertainment Department with the following information:

Full Name
Mailing Address
Phone Number
Date of Game
Name of the Feature

Please make all checks payable to Kroenke Sports & Entertainment, and note that some of our features are not available due to copyright issues. Reach us via mail at:

Colorado Avalanche Game Entertainment Department
1000 Chopper Circle
Denver, CO 80204

I've noticed there are fans on the bench and in the penalty box during the Avs' warm-ups. How do I participate in that?

If you're interested in a fan experience like this please contact our Group Sales Team at 303.4AVSNHL.

How do I become a member of the Avaya Fan Engagement Promotional Team?

If you're an enthusiastic individual who loves working in a live entertainment environment, send us a resume to

Where can I go if I have a question or concern during a game?

If you have any questions or concerns during a game you can either ask an usher for help or go the Guest Relations Counter in the Grand Atrium or behind sections 120 and 375. You can also contact our guest relations group at