What is the mailing address and phone number for the Colorado Avalanche?

Colorado Avalanche Hockey Club
Ball Arena
1000 Chopper Circle
Denver, CO 80204

Where can I send a letter/autographed items to a player or coach?

Unfortunately, we do not accept personal items to be mailed in or dropped off for the signatures of players and/or coaches.

Where does the team hold practices? Are they open to the public?

The South Suburban Family Sports Center in Centennial, Colorado serves as the Avalanche Practice Facility. Fans are welcome to attend Avalanche practices during the regular season; beginning with the start of the Stanley Cup Playoffs, practices are closed to the public. Practice times vary but typically start at 10:30 a.m. or 11:00 a.m. on non-game days when the team is in town.

How can I get a merchandise catalog?

Avalanche merchandise can be found in the SHOP section on the homepage.

Does the Colorado Avalanche donate items to charity events and auctions?

The Colorado Avalanche and Kroenke Sports Charities are committed to being an important part of the community and to improving the lives of families and children in Colorado.

What is the best way to contact someone about matters pertaining to Colorado Avalanche hockey?

You can send questions/comments to:

Colorado Avalanche Hockey Club
ATTN: Communications Department
Ball Arena
1000 Chopper Circle
Denver, CO 80204

I have questions regarding my season tickets. Who should I contact?

Season Ticket Holders can contact the Season Ticket Services Department at 303.405.6050. If you are a member of the Prime Seat Club, you can contact the Avalanche Ticket Sales Department at 303.405.7646.

What are the age restrictions for children attending an Avalanche game?

For all Avalanche games, guests three years of age and older are required to have a ticket. Guests under the age of three years may sit in a ticketed guest's lap.

What are the official colors of the Colorado Avalanche?

PMS 647 Avalanche Blue
PMS 202 Avalanche Burgundy
PMS 877 Avalanche Silver
PMS 428 Avalanche Gray
PMS Process Black Avalanche Black

When did the Avalanche come to Colorado?

The Avalanche relocated to Denver from Quebec City during the summer of 1995.

I am an out-of-town visitor. What are the best places to stay if I come to an Avalanche game?

There are many fine hotels in downtown Denver within walking distance of Ball Arena, including the Marriott City Center, Westin Tabor Center, Hotel Monaco, and Hotel Teatro.

How can I get an appearance from Bernie?

Bernie is available for birthday parties, special occasions, corporate events and more!

For more information on Bernie visit BernieTheMascot.com.

How can I get a ride on the Zamboni during a game?

All Zamboni rides are done through our sponsorship department or through our ticket sales department. For more information on riding the Zamboni during the pre-game flood, please contact our Group Sales Department at 303.4AVSNHL.

How can I participate in a promotion/contest during an Avalanche game?

Our contestants are either pre-selected or chosen randomly at the game. Look for anyone from the Avalanche Ski Patrol Promotional Team as they are always out in the crowd looking for energetic, Avs-branded fans to participate.

How do I submit my song suggestion or ask a question about in-game music?

We have one of the best DJ's in the business, and he is available to answer any of your questions pertaining to music at an Avalanche game. If you have a question or a song suggestion please feel free to send an e-mail to [email protected].

I've noticed there are fans on the bench and in the penalty box during the Avs' warm-ups. How do I participate in that?

If you're interested in a fan experience like this please contact our Group Sales Team at 303.4AVSNHL.

How do I become a member of the Avalanche Ski Patrol Promotional Team?

If you're an enthusiastic individual who loves working in a live entertainment environment, please send an email and resume to [email protected] and be on the lookout for the job postings on the Ball website in late Summer.

How do I become a member of the Avalanche Ice Patrol team?

Auditions for the Avalanche Ice Patrol team are held in the summer and dates will be announced on the team's website at: nhl.com/avalanche/fans/ice-patrol. Applicants must be 18 years of age or older and a high school graduate or equivalent. Ice Patrol members must also provide their own skates for the audition and season. Our ideal candidate will need to exercise a high level of skating ability but will be also judged on team knowledge, personality and enthusiasm for the team and its initiatives.

Where can I go if I have a question or concern during a game?

If you have any questions or concerns during a game, you can either ask an usher for help or visit Guest Relations Kiosk located in the Grand Atrium or behind Sections 120 and 375. You can also contact Guest Relations at [email protected] or by calling 303.405.8548.