- Quick and easy entry into Amalie Arena using your smartphone
- Reduced risk of forgotten, lost, stolen or counterfeit tickets
- Manage, transfer or sell your Lightning tickets at any time!
The Tampa Bay Lightning are happy to announce that mobile tickets will be the universal ticket delivery method for your Season Ticket Membership in 2017-18. STMs and their guests will no longer need to print tickets to access Amalie Arena, eliminating the need for PDFs or print at home tickets!
You are probably already using your smartphone to attend movies or check in at the airport, so why not use it to attend Lightning games? It's faster, more secure and ensures that the Bolts stay on the cutting edge of technology!
See below for step-by-step guides on how to view, transfer and accept tickets and also a list of of Frequently Asked Questions regarding mobile ticketing at AMALIE Arena.
Highlights of the tutorial video include
0:20 - Two different ways for STMs to access AMALIE Arena this season
0:50 - How to access tickets on your mobile device
1:52 - How to view tickets and scan them on your mobile device
2:05 - How to add to your Apple Wallet for easy access
2:22 - How to easily transfer tickets to a friend or co-worker
3:28 - How to list tickets on the NHL Ticket Exchange easily
3:39 - How to receive and accept tickets
You can manage your tickets on a personal computer via www.myboltsnation.com or you can access your account via your smartphone via the 'Ticket Management' menu selection on the Lightning app. You will need your MyBoltsNation account information to access your tickets.
The Lightning app is free on both the 'App Store' and 'Google Play' stores.
Once you are connected to your account via the 'Ticket Management' menu selection on the Lightning section of the NHL app, you can view, transfer or sell your tickets directly from your smartphone. If it's your first time visiting the site, or if you've forgotten your password, click 'forgot password' and instructions on resetting your password will be emailed to the address we have on your STM account.
Click for a tutorial on managing your tickets
While we highly encourage you to utilize the mobile ticketing option on your Lightning account, all STMs will be sent an STM card for each seat on their account for the 2017-18 season. Your card(s) will serve as a second method of entry into Amalie Arena. In addition, your STM card(s) will still be used to access your STM discount for the upcoming season.
Once you have access to MyBoltsNation via your smartphone, you can view all tickets for your upcoming games in the 'EVENTS' tab. Select the game you wish to view and you will see your digital ticket(s). If you have multiple seats you can swipe left or right to view all your seats for a particular game. Simply present your phone at the gate and a member of the Amalie Arena Guest Services team will scan your smartphone just like they did your tickets or STM cards in the past.
Yes, once you access your seats for a particular game, you can swipe left or right to view all your seats. This is allowed for entry into Amalie Arena for multiple people but, for ease of travel throughout the game, we encourage you to transfer tickets to each member of your party. They can create their own MyBoltsNation.com account and accept the seats in just a few minutes like you did!
To ensure that you can take full advantage of the mobile ticketing option and simply walk up to the gates at Amalie Arena and enter, we encourage you to retrieve your mobile ticket in advance and save it in the wallet in your smartphone.
If the battery on your phone dies and you are not able to access your mobile ticket for entry, you can use your STM card as a back-up for the game.
If you do not have your STM card and your phone battery dies, please come to the McDonald's ticket office with a photo ID and we will print you a ticket for the game. Note: printed tickets will only be provided to the Season Ticket Member of record on the account.
If your phone is lost, stolen or the battery dies during a game please proceed to Guest Services at Section 101 for assistance.
Every fan needs to present a ticket to enter Amalie Arena. If your party is not with you, simply transfer the ticket to them via your smartphone.
Sharing tickets with your friends and clients is easy! Once you are connected to your MyBoltsNation.com account through your personal computer or the Lightning app, you will need to select the game you would like to manage and then the 'TRANSFER TICKETS' option. Next, provide their email address and they will receive a notification that you have sent them tickets. Note: Your guest will have to 'ACCEPT THE TRANSFER' to access the tickets in their own MyBoltsNation.com account.
If you do not already have a MyBoltsNation.com account, you will need to accept the tickets via the email provided and create a new account. Once you have your account activated, click on the 'ACTIVITY' tab in the 'TICKETING' section of the Lightning app and you should see all incoming ticket offers. Click 'ACCEPT' to complete the transfer of the ticket and follow the instructions above to save the ticket in the wallet on your smartphone in advance of your arrival on game day at Amalie Arena.
Yes, as long as the tickets have not been accepted by the recipient you can cancel a transfer.
Tickets may be transferred up to and throughout a Lightning home game. Once the ticket is scanned at the gate, however, it will no longer be available for entry into Amalie Arena.