Skip to main content
The Official Site of the New York Islanders

To get started on managing your tickets, visit ISLANDERS.NHL.COM/MYTIX or use the NHL APP on your mobile device.

1

Log in to ACCOUNT MANAGER using your email address and password.

Please note you can no longer log in with your account number.

2

Manage your tickets by clicking one of the UPCOMING EVENTS or by clicking view all to see all events.

3

Once you select an event, you will see all available tickets to manage.

Here you will also SEE THE STATUS OF EACH TICKET - which ones have been sent, listed for resale, claimed or donated. Use the blue bar to select which action you'd like to take, such as sending to a friend, selling or donating.

4

If you're using the tickets yourself, VIEW BARCODE will be an option when using your mobile device.

We strongly encourage you to download your tickets to your mobile wallet at your earliest convenience.

1

To send tickets to a friend, SELECT THE EVENT and then select send on the blue bar.

2

Select the SPECIFIC SEAT OR SEATS you would like to transfer, then CLICK SEND.

3

Type in your recipient's information, and click send again. This will trigger an automated email to the recipient that contains the ticket and other information about the event and the seats.

4

If you make a mistake, you can reclaim the tickets at any point before the recipient accepts by selecting EDIT/MANAGE. The status of sent tickets shows the name of the recipient along with the option to edit or manage the tickets. Once the tickets are accepted, you can no longer manage them.

TIP: We strongly encourage you to tell your friends to accept and download the tickets as early as possible, and not wait until the last minute.

1

If someone sends you a ticket, you will receive an email from the Islanders, which will prompt you to accept the tickets. Clicking on the link directs you to the login page and identifies how many tickets have been sent.

2

If you don't have an account, you will have to create one. Once logged in, you can claim the ticket and view it on your phone.

1

In order to gain entry into a game, have your tickets ready on your mobile device before you get to the arena. Save your ticket to your phone's wallet before you arrive to ensure smooth entry into the building.

2

If you have multiple tickets, swipe right to left to view each barcode.

We strongly encourage you to download your tickets to your mobile wallet at your earliest convenience.

Still Got Questions?

Contact your rep or email us at memberinfo@newyorkislanders.com or call us at 833.MY.ISLES and we'll be happy to help!

FAQs

Mobile tickets are the universal method of entry into Barclays Center and NYCB LIVE, replacing PDFs and the print at home option.

You will no longer need to print tickets for Islanders games! We're looking forward to improving your experience on game nights by providing a more convenient and efficient entry into Barclays Center and NYCB LIVE while also protecting the value and authenticity of your tickets.

No, the print at home option is no longer available.

The NHL App is free on the App Store and Google Play Store.

ios-app-store Button google-play Button

You can visit islanders.nhl.com/mytix on any mobile browser and access your tickets.

Visit the Box Office inside the Main Entrance upon arrival to the game for assistance locating your ticket order. Please be sure to have proper ID and any supporting material regarding your purchase (ticket order confirmation, credit card used to purchase, seat locations, etc.). Please note: the box office closes at the conclusion of the 1st period.

Once your friend has accepted the tickets, you cannot reclaim them. Your friend can transfer them back to you.