FAQ
When do my mobile ticket barcodes appear?
Barcodes for Islanders home games appear ~48 hours before puck drop; you can still add tickets to your Apple/Google Wallet in advance.
How do I access my tickets?
Use the Isles + UBS Arena app or Account Manager to view, transfer, or add tickets to your Apple/Google Wallet.
Can I print my tickets?
No, printed tickets or PDFs are not accepted at UBS Arena. Only mobile tickets are accepted.
What counts as a group, and what are the benefits?
Groups start at 10+ tickets and can include perks or fan experiences. To learn more, visit the Group Tickets page.
Where is UBS Arena and how do I get there?
UBS Arena is located at 2400 Hempstead Turnpike, Elmont, NY 11003. You can take the LIRR to Elmont-UBS Arena Station or pre-purchase parking via TicketMaster.
Who do I contact for help with tickets?
Call 888-NY-ISLES or email [email protected].