We are excited to welcome the 5th Line back to Nationwide Arena and are committed to the health and safety of our fans and employees. We have worked diligently with local and state health officials to ensure the implementation of appropriate health, safety and cleanliness measures. These protocols and guidelines will be modified based on evolving standards, public health and governmental directives.
Please review the guidelines and FAQs below on what to expect on gameday so you're best prepared for your next visit to Nationwide Arena. Additionally, please know that we are here to assist and support you if you have any needs or questions. Feel free to contact your Account Specialist, our ticket sales hotline at 614-246-3350, e-mail us at ticketsales@bluejackets.com or chat with us by clicking HERE.
Gamedays at Nationwide Arena will be different this season. While the cannon will still fire, there will be no pizza or t-shirt tosses. There will still be chili chants and goals songs, but there will be no physical gameday programs or other gameday giveaways (the Official Digital Game Program will still be available for each home game on the Blue Jackets App). We appreciate the passion of the 5th Line and are glad to have them back this season. We appreciate your cooperation and understanding as we look to provide a safe and healthy experience for all our fans.
Some important items for fans planning on coming to games this season to keep in mind:
For a more detailed information on what to expect at Nationwide Arena this season, CLICK HERE for complete overview of Fan Health and Safety Protocols.
Individual game tickets are available on bluejackets.com and ticketmaster.com. For information on season ticket packages, please submit your information HERE, contact our ticket office at 614-246-3350, via e-mail at ticketsales@bluejackets.com or chat with us HERE.
Yes! We are currently offering season ticket packages for the upcoming 2021-22 season. For information on packages and benefits or to take a virtual tour with us, please submit your information HERE, contact our ticket office at 614-246-3350, via e-mail at ticketsales@bluejackets.com or chat with us HERE.
Please contact our office at 614-246-3350 or via e-mail at ticketsales@bluejackets.com to discuss solutions.
Nationwide Arena and the Blue Jackets have moved to mobile ticketing meaning that your game tickets are now digital and can be accessed through your mobile device. For more information on how to manage your tickets, please visit bluejackets.com/mobile. For questions, please contact our ticket office at 614-246-3350, via e-mail at ticketsales@bluejackets.com or chat with us HERE.
Yes, you will be able to transfer or resell tickets. However, you must do so while maintaining "pod integrity" to ensure that each "pod", or block of tickets, contains only family members or trusted acquaintances.
Fans cannot resell a portion of a ticket pod. If reselling, all tickets in the pod must be sold at the same time to one person. To avoid having groups that do not know each other sitting together, you cannot resell a portion of your tickets for a game. For example, if you purchase four seats for a game, you cannot sell only two of the tickets. If you choose to sell part of a ticket pod, those tickets may be cancelled and you may lose the right to purchase future tickets this season.
For information or questions, please contact our ticket office at 614-246-3350, via e-mail at ticketsales@bluejackets.com or chat with us HERE.
Please contact our sales team at 614-246-3350 or CLICK HERE for more information and to have one of our team members contact you.
Please contact our sales team at 614-246-3350 or via e-mail at ticketsales@bluejackets.com for more information.
If the Blue Jackets advance to the playoffs and Nationwide Arena can host fans, season ticket holders will receive priority to purchase tickets.
Please contact your Account Specialist, our ticket office at 614-246-3350, via e-mail at ticketsales@bluejackets.com or chat with us HERE and we would be happy to assist.
Season ticket holders will still receive the benefit of savings off individual game ticket pricing this season. The amount of the savings is determined by both the ticket plan a fan has and the section in which they choose to sit this season. For example, a quarter season ticket holder will pay the quarter season ticketholder price of the section in which they sit.
Due to the capacity restrictions and the social distancing guidelines in place, it is unlikely you will have the opportunity to purchase your same seats.
Yes. We have reserved your seat locations due to the uncertainty surrounding the 2020-21 season and you now have the opportunity to renew for the 2021-22 season. By renewing now, you not only guarantee your same seat, but also your same price.
Please see renewal options below:
To renew online, please login to your account at mybluejacketsaccount.com or for assistance, contact your Account Specialist, our ticket office at 614-246-3350, via e-mail at ticketsales@bluejackets.com or chat with us HERE.
For options around adding seats or upgrading seat locations, please contact your Account Specialist, our ticket office at 614-246-3350, via e-mail at ticketsales@bluejackets.com or chat with us HERE and we would be happy to help.
Yes, however the price paid will be based on both the ticket plan a fan has and the section in which they select a seat. For example, if you are a full season ticket holder in section 201, but for an upcoming game, you purchase tickets to sit in section 101, you will pay the full season ticketholder price for the seat in section 101.
Yes! All Full, Half and Quarter season ticket holders will have the option to purchase STH Fan Bucks to use for games during the 2020-21 season. New this season, all STH Fan Bucks cards will now be digital and can be managed through the Blue Jackets app by clicking on the STH Fan Bucks button. Once you load money on your STH Fan Bucks account, you will be able to save 15% off the standard price when paying at the register.
For more information on the STH Fan Bucks program, visit bluejackets.com/fanbucks. For questions, please contact us at 614-246-3350, via e-mail at ticketsales@bluejackets.com or chat with us HERE.
Yes! Fan Bucks and CBJ Rewards from the 2019-20 season have been carried over and can be used during the 2020-21 season. Please note all STH Fan Bucks and CBJ Rewards cards are now digital and can be accessed through the Blue Jackets app by clicking on the STH Fan Bucks button. For more information or questions, please contact us at 614-246-3350, via e-mail at ticketsales@bluejackets.com or chat with us HERE.
Yes, you will be able to transfer or resell tickets. However, you must do so while maintaining "pod integrity" to ensure that each "pod", or block of tickets, contains only family members or trusted acquaintances.
Fans cannot resell a portion of a ticket pod. If reselling, all tickets in the pod must be sold at the same time to one person. To avoid having groups that do not know each other sitting together, you cannot resell a portion of your tickets for a game. For example, if you purchase four seats for a game, you cannot sell only two of the tickets. If you choose to sell part of a ticket pod, those tickets may be cancelled and you may lose the right to purchase future tickets this season.
For information or questions, please contact our ticket office at 614-246-3350, via e-mail at ticketsales@bluejackets.com or chat with us HERE.
Yes! Please CLICK HERE for more information on all surrounding parking garages and to purchase.
We are excited to welcome back a limited number of fans to Nationwide Arena this season. We've worked with health officials to implement health and safety measures to create the safest gameday experience possible. For a complete list of arena health and safety protocol, please CLICK HERE.
Due to current health and safety protocols, we will be enforcing a no congregating policy in the concourse this season. Fans will be allowed to visit concession stands and restrooms in a socially distanced manner, but must return to their seats once completed.
Unfortunately, there will be no fan giveaways at any games this season and all interactive fan contests have gone digital. Fans are encourages to visit bluejackets.com/win to sign up to play.
Not at the current time, as access to the cannon will be restricted and Stinger will be following health and safety social distancing protocols.
Yes! While the menu items and number of concession stands will be limited, you will have options to purchase food and beverage inside Nationwide Arena. All food and beverage service will be in compliance with current health and safety regulations. Transactions will be cashless and purchases can only be made using STH Fan Bucks, debit or credit card.
Not all concessions stands will be open at Nationwide Arena this season the menus will offer limited selections. Here is a current listing of locations and offerings:
No, the Lexus Lounge will be closed until further notice.
It is highly encouraged that all fans attend games with family members or friends with whom you are comfortable sitting. You should not sell or transfer tickets in your pod to someone you do not know.
Yes, the Blue Line Team store will open from inside Nationwide Arena to only ticketed guests beginning one hour prior to the start of each game. Transactions will be cashless and purchases can only be made using debit or credit card. Access will be limited and will follow current health and safety regulations.
To order an item in advance and pick up when attending the game, visit thebluelineonline.com and select "pick up at Nationwide Arena".
Yes! Please CLICK HERE for more information on all surrounding parking garages and to purchase.
Yes, the Columbus Blue Jackets Foundation will host a 50/50 Raffle during each home series this season; however, it will only be available online. There will be no sellers at the arena.
Tickets for the 50/50 Raffle presented by Kemba Financial Credit Union will be available online beginning at noon on the date of the first game of each home series and will continue until the end of the 2nd game of each home series. Dates and timing are subject to change but will always be communicated on Twitter (@CBJGivesBack) and online at bluejackets.com/5050raffle. The 50/50 winner, announced on Twitter the day following each raffle, wins 50% of the total sales with the remaining 50% will be split between the participating non-profit and the Columbus Blue Jackets Foundation.
To participate, fans can visit bluejackets.com/5050raffle. Must be 18 years or older to participate. Location restrictions apply.
During every home series, the Columbus Blue Jackets Foundation will host online silent auctions that will include unique items and autographed memorabilia to help raise funds for their community efforts. There will not be a physical set-up for the auction at the arena this season.
Each auction will open at noon on the date of the first game of each home series and will continue until the end of the 2nd game of each home series. Dates and timing are subject to change but will always be communicated on Twitter (@CBJGivesBack) and via text message. Themed merchandise will also be available for purchase.
Register today by texting "CBJAUCTION" to 76278 or by visiting cbjauction.givesmart.com to be notified when auctions and merchandise become available.
