
FREQUENTLY ASKED QUESTIONS
The subscription is good for one year from the day of signup, so if one customer redeems their access code on September 21, 2025, their account would be active until September 21, 2026, while if another waits to redeem their code until February of 2026, it would still be active for 365 days until February of 2027.
The subscription will automatically renew, subscribers will be required to enter credit card information when redeeming their complimentary subscription and will be charged after their complimentary year, so if they redeemed on September 21, 2025, they would be charged the full amount for a Mammoth+ annual subscription on September 21, 2026, which would last until September 21, 2027. If they do not want to be automatically charged they need to cancel their account. They have the ability to cancel at any time and still access their subscription through their original renewal date, in this example September 21, 2025-September 21, 2026.
Yes, they will be required to enter billing information, but their credit card will not be charged during their complimentary year.