TROUBLE SHOOTING and FAQ's
I have multiple codes; can I use all of them at one time?
You may input all codes during the DISCOUNT CODE prompt. After submitting one code, you may enter an additional code.
Can I add more tickets to my complimentary?
Yes, during the ticket redemption flow, you will be able to add on additional tickets at a discount rate so your friends and family my join.
How can I sit with another code holder?
To sit with another code holder, please redeem all codes under one order
Where are the complimentary tickets located?
Complimentary tickets are located in the 300 Level Ends.
What if I don't want to sit in the 300 Level?
You may upgrade your complimentary tickets to the 200 level or 100 level for an upgrade fee.
Can I choose my exact seating location?
With this complimentary ticket program, you will only be able to choose your seating level and not your exact row and seat number. You will get your tickets and seating location 24 hours before game time. This is to limit and prevent resale of complimentary tickets.
When will I receive my tickets?
You will receive your tickets 24 hours before your game date.
How will I receive my tickets?
You will receive your tickets through AXS Tickets. For a guide to use AXS Tickets, you can visit our DIGITAL TICKET GUIDE.