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NHL.com Video is the ultimate source of NHL video highlights.

General

System Requirements:

NHL.com Video requires the use of Windows Media Player and the Windows or Mac operating systems.

Windows system requirements
Get Windows Media Player Download Windows Media Player for Windows


Mac system requirements and Windows Media Player download

Broadband Connections

NHL.com Video requires the use of a broadband connection. Here is a chart for choosing a connection speed based on your Internet access. Of course, this is just a guideline and it is often the case that you must select a slower speed to receive the best quality viewing.

Suggested Speeds

  • Cable Modem, DSL - 300k
  • T1, T3 or greater - 700k

Troubleshooting

Q: The Windows Media Player launches, but nothing happens?
Q: How come the picture is choppy/unclear like a slide show?
Q: How come I can hear the sound, but I cannot see the video?
Q: How come I can see the video, but I cannot hear it?

  1. If the Windows Media player indicates that it is opening, but never launches the clip, then you may just want to try selecting a slower connection speed or try back at a time when there is less internet congestion through your Internet Service Provider.

  2. You may need the latest Windows Media "plug-in". Your Windows Media Player should prompt you to download the latest "plug-in" if you don't already have it. When prompted, please click OK and the "plug-in" will automatically install.

  3. Check to make sure that you have the Windows Media Player properly installed. Also, the NHL always recommends the latest version of the Windows Media Player which you can download here: http://www.windowsmedia.com/download

     


Q: Can I watch on a Mac?

Yes, NHL.com Video is compatible with Mac OS X with Windows Media Player 9 for Macintosh. You can view the Mac system requirements and download the player here.



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