NHL Mobile Tickets Support

Access Tickets

STEP 1

Open the internet browser on your mobile device – go to am.ticketmaster.com/nhl

Google Chrome is recommended.

*TICKETS ARE ONLY ACCESSIBLE THROUGH THIS LINK. THEY WILL NOT APPEAR IN THE NHL OR TICKETMASTER APP

STEP 2

Tap on the “Sign In Here” button on the home screen.

STEP 3

Sign in using the email & password associated with your NHL Account Manager account.

If you are logging in for the first time or have forgotten your password, please view the password assistance steps.

STEP 4

Once you have successfully signed in, select “Manage Tickets" from the home screen to see your purchased tickets for any upcoming NHL events.

STEP 5

Select the event you wish to view your ticket(s).

STEP 6A (iPhone User)

Once you have viewed your tickets on your mobile device, don't forget to save them to your mobile device for faster access on game day.

STEP 6B (Android User)

Once you have viewed your tickets on your mobile device, don't forget to save them to your mobile device for faster access on game day.

STEP 7A (iPhone User)

Once the tickets have been saved to the mobile wallet, the barcode will no longer show on the ticket. Guests can hold ticket(s) near the scanner at the gate to enter.

STEP 7B (Android USer)

Once the tickets have been saved to the mobile wallet, the barcode will no longer show on the ticket. Guests can hold ticket(s) near the scanner at the gate to enter.




TRANSFER VIA EMAIL

STEP 1A

Sign-in to your NHL AccountManager account- am.ticketmaster.com/nhl

*TICKETS ARE ONLY ACCESSIBLE THROUGH THIS LINK. THEY WILL NOT APPEAR IN THE NHL OR TICKETMASTER APP

STEP 1B

Select “Manage Tickets" from the home screen.

STEP 2

Select the event you wish to view your ticket(s).

STEP 3A (iPhone User)

Select the transfer button from the "View Tickets" menu.

STEP 3B (Android User)

Select the transfer button from the "View Tickets" menu.

STEP 4

Select which ticket(s) you wish to transfer and select “continue”.

STEP 5A

Add a new recipient or select an existing recipient to transfer the selected ticket(s) to.

Once selected, click "Transfer“.

STEP 5B

Add a new recipient or select an existing recipient to transfer the selected ticket(s) to.

Once selected, click "Transfer“.

STEP 6

You will be notified once the recipient accepts the ticket.

You may cancel a ticket transfer if the recipient HAS NOT accepted them yet.




TRANSFER VIA TEXT MESSAGE

STEP 1A

Sign-in to your NHL AccountManager account- am.ticketmaster.com/nhl

*TICKETS ARE ONLY ACCESSIBLE THROUGH THIS LINK. THEY WILL NOT APPEAR IN THE NHL OR TICKETMASTER APP

STEP 1B

Select “Manage Tickets" from the home screen.

STEP 2

Select the event you wish to view your ticket(s).

STEP 3A (iPhone User)

Select the transfer button from the "View Tickets" menu.

STEP 3B (Android User)

Select the transfer button from the "View Tickets" menu.

STEP 4

Select which ticket(s) you wish to transfer and select “continue”.

STEP 5

Select “Text Message” from the “Transfer tickets via” section.

Add a new recipient or select an existing recipient to transfer the selected ticket(s) to.

Once selected, click "Transfer“.

STEP 6

After your select “Transfer” on the previous screen, select “Send Text”.

STEP 7

Your text message app will pop-up.  Send the recipient the text with the link to accept the tickets you are transferring them.

STEP 8

You will be notified once the recipient accepts the ticket.

You may cancel a ticket transfer if the recipient HAS NOT accepted them yet.



ACCEPT TRANSFER

STEP 1A

Sign-in to your NHL AccountManager account- am.ticketmaster.com/nhl

*TICKETS ARE ONLY ACCESSIBLE THROUGH THIS LINK. THEY WILL NOT APPEAR IN THE NHL OR TICKETMASTER APP

STEP 1B

Select “Manage Tickets" from the home screen.

STEP 2A

Select "Accept" & the transferred ticket will be available in your account to be saved to your mobile device.

STEP 2B

Select "Accept" & the transferred ticket will be available in your account to be saved to your mobile device.

STEP 3A

You will also receive an email with a link that will redirect you to the NHL AccountManager page to accept your tickets.

STEP 3B

You will also receive an email with a link that will redirect you to the NHL AccountManager page to accept your tickets.



CANCEL TRANSFER

STEP 1A

Sign-in to your NHL AccountManager account- am.ticketmaster.com/nhl

*TICKETS ARE ONLY ACCESSIBLE THROUGH THIS LINK. THEY WILL NOT APPEAR IN THE NHL OR TICKETMASTER APP

STEP 1B

Select “Manage Tickets" from the home screen.

STEP 2

Select the event you wish to cancel the transferred ticket(s) from.

STEP 3

If the recipient has NOT ACCEPTED the ticket transfer yet, you can cancel the transfer by selecting the "Cancel Transfer" button under the specific ticket(s).

STEP 4

Confirm your transfer cancellation on the pop-up by selecting “Yes”.




PASSWORD ASSISTANCE

STEP 1

Open the internet browser on your mobile device – go to am.ticketmaster.com/nhl

Google Chrome is recommended.

*TICKETS ARE ONLY ACCESSIBLE THROUGH THIS LINK. THEY WILL NOT APPEAR IN THE NHL OR TICKETMASTER APP

STEP 2

Tap on the “Sign In Here” button on the home screen.

STEP 3

Select "Forgot Password" on the Sign In screen.

STEP 4A

You will receive a one-time code to the email or phone number on file.

STEP 4B

You will receive a one-time code to the email or phone number on file.

STEP 4C

You will receive a one-time code to the email or phone number on file.

STEP 5

Update your password using the criteria listed and select the "Reset Password" button.

You will be redirected to the NHL AccountManager home page.