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The Official Site of the Pittsburgh Penguins

Paperless Ticketing

In an effort to provide a safe, secure and seamless experience for all fans, PPG Paints Arena is a mobile-only ticket venue. Paper tickets (8 ½ x 11 pdfs) are no longer accepted.

Please note that as a season ticket holder, the Pittsburgh Penguins reserve the right to automatically enroll you in the Paperless Ticketing program. You acknowledge that the Pittsburgh Penguins will not send you paper tickets if you are enrolled in this program.

For gate entry, fans must present a mobile ticket via a smart device to the ticket attendant. To help familiarize fans with mobile ticketing, a dedicated webpage has been created with step by step instructions and a list of frequently asked questions. If you require additional assistance, do not hesitate to contact the Penguins Ticketing Department at 412.642.PENS (7367). For additional season ticket information, please visit www.pittsburghpenguins.com/handbook.

Terms and Conditions

DESPITE ENHANCED SPECTATOR SHIELDING MEASURES, PUCKS STILL MAY FLY INTO THE SPECTATOR AREA. SERIOUS INJURY CAN OCCUR. STAY ALERT AT ALL TIMES INCLUDING DURING WARMUP AND AFTER the PLAY STOPS. IF STRUCK, IMMEDIATELY ASK USHER FOR DIRECTIONS TO MEDICAL STATION. THE HOLDER OF THIS TICKET ASSUMES ALL RISK AND DANGER OF PERSONAL INJURY AND ALL OTHER HAZARDS ARISING FROM OR RELATED IN ANY WAY TO the event for which this ticket is issued, whether occurring prior to, during or after the event including specifically (but not exclusively) THE DANGER OF BEING INJURED BY HOCKEY PUCKS AND STICKS, OTHER SPECTATORS OR PLAYERS, OR BY THROWN OBJECTS. The holder agrees that the arena, the league, its officers and employees, the participating clubs, their officers, players, employees and agents are expressly released by the holder from claims arising from such causes. BY USE OF THIS TICKET the HOLDER AGREES: 1) to a reasonable search for alcohol, drugs or other prohibited items; 2) not to transmit or aid in transmitting any description, account, picture, video, audio or reproduction of the event for which this ticket is issued; 3) to grant permission to the NHL, Member Clubs and their agents to utilize the holder's image or likeness in any recorded audio, video or photographic display or other transmission or reproduction, in whole or in part, of the event for which this ticket is issued.

The resale of this ticket at a premium is prohibited by law. Tickets obtained from sources other than the Pittsburgh Penguins, its authorized agents or the arena box office may be lost or stolen and may not be honored.

Management reserves the right to refuse the admission or to eject any person whose conduct management deems disorderly, obnoxious or unbecoming. Bottles, cans, flasks, alcoholic beverages, laptops and cameras with a detachable lens longer than three inches are prohibited inside this facility. Violators will be ejected from the premises.

Event opponents, dates, times and promotions subject to change without notice.

NO MONEY REFUNDED. NO EXCHANGES ACCEPTED

These terms and conditions are also subject to the additional terms available at http://www.ticketmaster.com/h/terms.html.

 

Frequently Asked Questions

Penguins season ticket holders are encouraged to download the Penguins app to view, forward and manage their digital tickets. From the app home screen, simply select 'Tickets' then 'Manage My Tickets' to begin the login process.

Fans can also access their tickets via their smartphone's web browser. Visit www.pittsburghpenguins.com/myaccount and login using the email address associated to your Penguins ticketing account. On the welcome screen, your next available game will appear. You can then view, forward or resell.

If you have a seating partner (friend/spouse/child) that attends most games with you, we encourage you to arrive together and enter through the same gate. If arriving separately, please be sure to transfer the appropriate seat to them through Account Manager prior to each game. If they accept the transfer via a smartphone, a digital ticket will be provided for gate entry. 

Yes, season ticket holders can request printed tickets for a specific regular season game through the Penguins Ticketing Department or Box Office. Please call 412.642.PENS for assistance.

Yes, season ticket holders participating in the paperless ticketing program will continue to be eligible for player ticket deliveries.

At time of purchase, fans with iPhones are encouraged to place their digital tickets in Apple Wallet for offline use. Android users can save tickets in Google Pay. If you are still unable to access your tickets on a Penguins game night, please visit the Guest Service windows at the DICK'S Sporting Goods Box Office located inside the Highmark Gate. As long as you have a photo ID and a valid Penguins or Ticketmaster account, we can reprint your ticket.

For additional information on mobile ticketing, please visit www.pittsburghpenguins.com/mobileticketing.