Resale of Tickets/Scalping -- Resale of tickets is strictly prohibited by the National Hockey League and District of Columbia law. Violators are subject to arrest and prosecution by the D.C. Metropolitan Police Department, as well as ejection and/-or barring from Nationals Park.
Screening Procedures -- To enhance game day safety for fans the NHL has implemented enhanced NHL security measures at Nationals Park. All guests entering Nationals Park are subject to visual inspection, bag check, and metal detection conducted by Nationals Park security. These same screening procedures currently take place at NHL Arenas. Public gates open at 11:00am, two hours prior to game start time. The NHL encourages fans to arrive early and be patient when entering the ballpark.
Bags and Backpacks -- No bags larger than 16" x 16" x 8" will be allowed into Nationals Park. All bags are subject to inspection. Guests are prohibited from bringing hard containers into Nationals Park.
Parking -- Nationals parking lots and garages will open at 8:30 a.m. on January 1, 2015 and close one (1) hour after the conclusion of the game. Tailgating is not permitted in Nationals parking lots and garages. All vehicles entering Garage B, Garage C and Lot A are subject to visual inspection and screening by security. If you elect to not consent to the searches, you will be denied entry to the parking facilities.
Police and Security -- For the safety and convenience of all Nationals Park guests, police and official security personnel are stationed throughout Nationals Park. In the event of an emergency, guests should notify the nearest Guest Services or Event Security staff member or visit any Guest Services location.
Child Identification Bands -- Guests may obtain identification wristbands for their children, indicating their seat location in the event they become separated. Please visit any Guest Services location to speak to a Nationals Park representative.
Guests Services -- Nationals Park has three Guest Services locations behind Sections 103 (in Garage B), 131 and 320. Guest Services locations open at the same time as the Nationals Park gates and remain open until 30 minutes following the game to assist guests with lost and found items, lost or missing guests, transportation information, emergencies, accommodations for guest with disabilities and any other questions or concerns guests might have.
Fan Support Line -- To discreetly report unruly behavior or security issues during the game, fans are encouraged to text "NHL" along with a brief description of the issue and its locations to 69050 to contact Nationals Park officials when in need of assistance.
First Aid and Medical Services -- There are three First Aid locations inside Nationals Park, located behind Sections 107, 131 and 312. EMT's are inside the ballpark and ready to respond to emergencies. Guests requiring First Aid assistance are urged to contact any member of the Nationals gameday staff or report directly to a First Aid location.
Lost and Found -- Lost and Found items will be turned in to the Nationals Park Main Guest Services Office located behind section 103 in Garage B adjacent to the Center Field Gate. Guests may contact the Guest Services Office at email@example.com to inquire about and or/or retrieve lost items. Lost and Found is open during game hours only.