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The 2019 Tim Hortons NHL Heritage Classic™ - Refund Policy

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The 2019 Tim Hortons NHL Heritage Classic™ (the "Event") is scheduled to be held on October 26, 2019 in Mosaic Stadium at Evraz Place in Regina, Saskatchewan (the "Stadium"). The time and/or date of the Event may be rescheduled for any reason. If rescheduled, the Event will be held at the Stadium on October 26, 2019, at an alternate time from the originally scheduled time, or on October 27, 2019, at a time to be determined. Event tickets issued for October 26, 2019 will be honored if the Event is rescheduled for October 27, 2019. Please note refunds will not be issued if the Event is delayed, postponed or otherwise rescheduled at the same venue. 

The Event may be cancelled at the discretion of the National Hockey League (the "NHL") for any reason, including, but not limited to, weather. All Event ticket sales are final and no refunds or exchanges are permitted, save and except as expressly provided below. 
If the Event is cancelled, a purchaser having purchased a ticket from an Authorized Ticket Outlet (defined below) (each, a "Primary Ticket Purchaser") will be entitled to a ticket refund from the applicable Authorized Ticket Outlet as its sole and exclusive remedy, subject to the following terms and conditions: 

  • Primary Ticket Purchaser will receive a refund for the cancelled Event directly from the Authorized Ticket Outlet used by such Primary Ticket Purchaser. "Authorized Ticket Outlets" for the Event are Ticketmaster, NHL, Winnipeg Jets, Calgary Flames and Evraz Place.
  • Anyone purchasing a ticket from a source other than an Authorized Ticket Outlet will not be entitled to a refund from any Authorized Ticket Outlet. Anyone purchasing a ticket from a source other than an Authorized Ticket Outlet must seek a refund, if applicable, directly from the party from whom the ticket was purchased. Authorized Ticket Outlets will only refund the Primary Ticket Purchaser.
  • Primary Ticket Purchaser should retain original purchased ticket(s) and a credit card receipt, and/or a receipt which verifies the purchase of the ticket(s) from the applicable Authorized Ticket Outlet.
  • Primary Ticket Purchaser will be issued a refund of the face value of the ticket for the cancelled Event. Service fees, processing fees, facility fees and any other fees, including delivery fees, are non-refundable unless required by applicable law.
  • If a refund is issued, such refund will be issued using the same method of payment used for the original purchase from the applicable Authorized Ticket Outlet. For example, if a credit card was used to make the ticket purchase, then that same credit card will be credited for the refund.

NHL and the NHL Shield are registered trademarks and NHL Heritage Classic™ name and logo are trademarks of the National Hockey League. NHL and NHL team marks are the property of the NHL and its teams.
© NHL 2019. All Rights Reserved.

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