Whether you access the Service Providers") collects information to provide better services to our users. from your computer, smart phone, tablet or other mobile or computing device, TBSE or third parties working on our behalf ("
Some information we collect may identify you or relate to you as an individual ("Personal Information"), such as your name, mailing address, telephone number, e-mail address, user name and password (for account administration), device ID, including IP address, geolocation (if using a mobile application and you consent to providing it), payment card or financial account information and other payment information (that you submit to us for order processing) and additional necessary for the administration of certain promotional events.
When you access the via a mobile device, we may collect various information, including the type of mobile device you use, the temporary or persistent device identifier associated with your device, the IP address of your mobile device, the device's operating system, the browser you use to access the , information about how you use the , and your device's location ( ).
You may be able to use our mobile applications to scan barcodes or take images of products or other items to create lists, conduct transactions or participate in promotions. To do so, our mobile applications may request permission to access your camera and photo files. Please note that some features of the may not be usable or available to you if you do not grant us such permission.
Our mobile applications and websites may also collect precise information about the location of your device after you permit us to obtain such information from technologies such as Bluetooth beacons, GPS, Wi‐Fi signals, or cell tower signals. We may also use technologies to determine if you are visiting one of our locations by relying on signals transmitted by your mobile devices. We collect this information to provide you with services, content and offers based on your location. For example, we may use our mobile applications to provide you with the location of nearby promotions and events. You may be able to enable the to notify us when you visit one of our facilities so that we can let you know about the current events and promotions at the facility. To opt out of the collection of precise location or presence information, you can adjust the permissions on your mobile device or uninstall our mobile applications.
We collect information in several ways:
For example, some features of the may require you to register an account. When you do, we may ask for relevant to that feature, like your name, e-mail address, mailing address, and telephone numbers to store with your account. In addition, to take full advantage of the sharing features we offer, we may also ask you to create a publicly visible profile, which may include your name, photo, and other .
TBSE also collects information about the that you use and how you use them, like when you watch a posted video, visit a website that uses any of our , or view and interact with our ads and content. This information may include:
TBSE may collect device specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number) and we may associate your device identifiers or phone number with your TBSE account.
When you use or access the or view TBSE-provided content, TBSE may automatically collect and store certain information in server logs, such as:
When you use the , we may collect and process information about your actual location, for example, your zip code, and we may use various technologies to determine location, including IP address, GPS, and other sensors that may provide, for example, TBSE with information on nearby devices, Wi-Fi access points and cell towers.
The may include a unique application number, together with information about your installation (such as operating system type and application version number) may be sent to TBSE when you install or uninstall that Service or when that Service periodically contacts TBSE servers, such as for automatic updates.
TBSE may collect and store information (including ) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
As noted above, TBSE and its partners may use various technologies to collect and store information when you visit or access the , which may include using , pixel tags, and similar technologies to identify your browser or device, which are more specifically described below. TBSE may use such technologies to improve your user experience and the overall quality of the . .
When we show you tailored ads, TBSE will not associate an identifier from or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health. TBSE also may use such technologies to collect and store information when you interact with the services that TBSE offers to its partners, such as advertising services or similar features that may appear on other sites. TBSE may use this information to analyze the traffic to our websites and apps and may combine such data with information about visits to multiple sites.
We may also use technologies that let us know whether you viewed certain content, whether you viewed our e-mails or other electronic communications, and whether the advertising we place on the and other websites or mobile applications is effective.
We may use Google Analytics, Facebook Analytics for Apps and/or other similar services to learn about how you and others use the . You can learn more about how Google and Facebook use the information they collect at and , respectively.
Generally, TBSE uses and other data that we collect through the to provide, maintain, protect and improve the , to develop new services, and to protect TBSE and our users. For example, TBSE may use (by itself, or combined with or otherwise as described in above) to:
"Cookies" are small text files containing pieces of data that are placed in your computer's Web browser to store your preferences. are not themselves personally identifiable but may be linked to that you provide to us through your interaction with the . A will typically contain the name of the domain (Internet location) from which the has come, the "lifetime" of the (its expiration period), and a value (such as a randomly generated unique number).
TBSE and its agents use so that we can improve your online experience - for example, by remembering you when you come back to visit or access the and making the content you see more relevant to you. also enable us to track online purchases made through the .
Web browsers allow some control of most http://allaboutcookies.org.. Please consult your web browser's settings. You can learn more about , see what have been set on your computing device and learn how to manage and delete them at
TBSE also uses Ad Partners") and enable them to recognize a unique that has been placed on your Web browser, which in turn enables us and these Ad Partners to learn which advertisements bring users to the . and other technologies such as pixel tags, web beacons and clear GIF files, to help manage our online advertising program. These technologies are provided by our advertising management partners ("
TBSE and also may use these technologies to track the actions of users of the over time and across third-party websites, apps or other online services to display ads on third-party websites, to measure statistics of our marketing efforts, and to deliver advertisements on the that may be more relevant to individual consumers and to otherwise improve the consumer experience using the . For example, if you have given TBSE your zip code, TBSE may use it to deliver advertisements to you that are specific to promotions in your area. In addition, TBSE and may use technologies such as remarketing which will allow us to deliver ads to you based upon your previously viewed sites.
TBSE may send you "transactional or relationship" communications using various electronic communication, including e-mail, mobile and/or SMS* communications. "Transactional or relationship" communications may include, for example, notices to facilitate a recent transaction you have conducted or messages with information about your existing account. If, at any time, you decide you would rather not receive these types of communications from TBSE, you can opt out by following the "opt-out" or "unsubscribe" or "STOP" instructions in the relevant communication or update the contact preferences for your TBSE account.
We generally won't disclose your , except in the following circumstances: to anyone outside of TBSE
We may share your with outside companies, organizations or individuals when we have your consent to do so. We require opt-in consent for the sharing of any sensitive .
Certain areas of our may be provided to you in association with third parties who offer products or services that are relevant to our . We also may partner with other companies to provide you with content or services on a joint or "co-branded" basis. We may share with these third parties if you sign up to receive additional information or updates regarding related events, participate in a co-branded or jointly presented feature or service, or as otherwise communicated at the time you provide the or register for the feature.
Each of these parties may have privacy policies that differ from our own, so please read these policies carefully to understand their policies and your options. We have no control over the practices of such third parties with respect to their collection, use or storage of and we are not responsible for the practices of such third parties. You may avoid sharing your with these third parties by choosing not to register or use the relevant feature.
We may disclose your to to provide us with a variety of online and offline services such as website hosting, professional services, including information technology services and related infrastructure, customer service, e-mail delivery, auditing and other similar services, data analytics, behavioral threat assessment, physical security and venue/event safety, and related risk management.
We may disclose your to third parties to perform services you request or functions you initiate, such as when you post information and materials on message boards and social media forums, including our Facebook Page and any other social media platforms or channels. Please note, that when you post information in a public forum it becomes public information.
In addition, we may disclose your to identify you to anyone to whom you send communications through the .
We may disclose your information to a third-party in connection with a corporate reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including in connection with any bankruptcy or similar proceedings.
In addition, TBSE may use or disclose your if TBSE believes in good faith that it is necessary or appropriate:
Similarly, TBSE generally may use for any purpose not prohibited by law. TBSE may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any , as long such information does not personally identify you. that we collect generally will not personally identify you or be correlated to you individually for external purposes. TBSE may share such publicly and with our partners - like publishers, advertisers or connected sites, to demonstrate trends in the use of the and for other purposes.
You may review information we have on file about you by visiting your account on the relevant or via the relevant tab in our mobile applications. You may then review and update certain account information, adjust certain privacy preferences, exercise some control over who you share your with through your account, opt out of certain TBSE-offered features, select how your profile and related information appears to others, and exercise choice regarding certain other account options.
In addition, you may set your browser to block all , including associated with the , or to indicate when a is being set by us. However, please keep in mind that many of our features (such as remembering your preferences) may not function properly if your are disabled.
If you want to review or revise other you have provided to us, or to close your account(s) and have us delete the applicable account (except what is needed for record-keeping purposes) .
When you use the , TBSE strives to provide you with access to your to the extent feasible. If that information is wrong, TBSE attempt to offer you options for quickly updating or deleting it - unless TBSE needs to keep that information for legitimate business or legal purposes. For your protection, when you seek to update your , TBSE may require you to verify your identity before TBSE can act on such request.
TBSE may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), threaten the privacy of others, or are extremely impractical (for instance, requests concerning information residing on backup systems).
Where TBSE can provide information access and modification or deletion, TBSE will endeavor to do so without charge, unless fulfilling the request would require a disproportionate effort by TBSE. TBSE constantly strive to maintain the in a secure manner that protects information from accidental or malicious destruction. Because of this, if you delete information from the , TBSE may not immediately delete residual copies from its active servers and may not remove information from its backup systems.
In addition, to the extent that the facilitate the sharing of information with other people, remember that information you share publicly may indexable by search engines.
TBSE has implemented reasonable safeguards designed to guard against loss, misuse and unauthorized access, disclosure or modification of provided or collected through the . With respect to billing information (if any) and other collected through the , we use Secure Socket Layer Technology or SSL to encrypt or scramble that information during transmission. In addition, TBSE reviews our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems, and we restrict access to to TBSE employees, contractors, vendors and agents who need to know that information to process it for TBSE, and who are subject to strict contractual confidentiality obligations and appropriate consequences if they fail to meet these obligations.
Unfortunately, no system or online transmission of data can be guaranteed to be 100% secure and you should always take appropriate security measures to protect your account or any information you provided to us is no longer secure, please notify us immediately through the Contact Us information provided below., including ensuring that you have up-to-date antivirus software. If you believe that your TBSE
In addition, when you use the Third-Party Websites"), by "clicking" on banner advertisements, links from advertisers, sponsors and marketing partners, including those who may advertise or refer to the under a co-branding arrangement ( )., you may be directed to other third-party websites, applications or services ("
Please remember that TBSE does not control and is not responsible for the privacy practices of such and , who may use , pixel tags and other technologies to serve and offer relevant ads. You are bound by and should review the privacy policies of such and to understand their information practices.
None of NHL ICE, NHL Enterprises, L.P., NHL Enterprises Canada, L.P., NHL Enterprises B.V., the National Hockey League and its other member clubs, nor any of their respective officers, directors, governors, owners, other officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns (together "NHL Entities"), have any control of, or responsibility or liability for, our use, disclosure, storage or transmission of any information collected through the .
If you live in California and have an established business relationship with us, you can request a list of the or contact us as set forth below. Please be sure to mention when you contact us that you are making a "California Shine the Light" inquiry. We will respond within thirty (30) days. we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year. To exercise your rights, you can e-mail us at
TBSE has developed this Children's Online Privacy Notice to inform you about our information collection practices and policies regarding about your children that you provide to TBSE through the . By using the , you agree to the terms in this Child Privacy Notice. This Child Privacy Notice is an online notice and applies only to these .
TBSE collects from parents about their children through the to provide parents and children with access to the benefits that the parents have requested. You are sharing with TBSE when you register yourself and your children through certain portions of the .
Only parents may register their children on the ; therefore, TBSE does not knowingly collect from children under the age of 13.
When you provide about your children through certain portions of the , that is collected and maintained by TBSE and, depending on the functionality of the service or program, by third parties under contract with TBSE. Those third parties are contractually obligated to keep such confidential and secure.
Please if you have any questions about our Child Privacy Notice.
If you have any questions regarding TBSE's privacy practices, you may contact us as follows:
Tampa Bay Sports & Entertainment LLC
Attn: Chief Privacy Officer
Via U.S. Mail: 401 Channelside Drive
Tampa, Florida 33602
To skip to a particular section of this Privacy Notice, click on any of the links below.
The EU General Data Protection Regulation ("GDPR") applies to:
This Privacy Notice applies to you if you are an individual in the . It is only applicable to processing that is within the scope of the (e.g., because your is processed in relation to services offered to you in a personal capacity).
"Personal Data" means any information relating to you, such as your name and contact details, but does not include data where you can no longer be identified from it such as anonymized, aggregated data.
TBSE will be a "Data Controller" in respect of about you that is collected through the Services. A is responsible for deciding the ways in which and purposes for which about you is processed. We may process your ourselves or through others acting as "Data Processors" on our behalf. TBSE does not have an establishment in the .
If you have any questions about this Privacy Notice, you can contact us or our EU representative using the details set out below ().
We may provide supplemental privacy notices on specific occasions when we are collecting or processing about you so that you are fully aware of how and why we are using your . These supplemental notices should be read together with this Privacy Notice.
When you contact us through the Services or otherwise, you may provide to us, including for example, your name, address, place of business, e-mail address, other contact details, and other information. We also may generate about you in connection with such communications, such as communication records.
The purposes for which we may collect, store and use such Lawful Basis" for processing such are set out in the table below. The specifies certain for which we are allowed to use your where that processing is subject to the . about you and our "
To communicate with you, respond to your inquiry or address matters raised by your communication.
Our legitimate interests in responding to or addressing your inquiry or otherwise communicating with you in the course of our business.
If you register for an account to use our Services, we may collect the following types of : name, e-mail address, phone number, mailing address, user name and password. The purposes for which we may collect, store and use such about you and our for processing such data are set out in the table below.
To provide information to you in a secure manner and to restrict access to sensitive information.
Our legitimate interests in limiting access to information to appropriate persons.
To administer and maintain the Services and record and monitor your use of the Services (which may include analyzing your use of the Services).
Our legitimate interests in studying how the Services are used, keeping the Services updated and relevant, developing our business and informing our marketing strategy.
In addition to the uses above, we also may process your where required by law to do so or if we reasonably believe that it is necessary to protect our rights and/or to comply with judicial or regulatory proceedings, a court order or other legal process.
We also may process for purposes other than those for which the was originally collected. However, we will only do so for new purposes are not incompatible with the original purposes and we will provide you with information about that further processing.
There are more limited bases for processing "Special Category Data," which refers to that reveals or contains racial or ethnic origin, political opinions, religious and philosophical beliefs, trade union membership, genetic data, biometric data, health data, sex life and sexual orientation.
We do not intend to actively collect about you. While we will use reasonable efforts to limit our holding of such data, please be aware that we may hold such data incidentally. For example, where you volunteer to us, such as if you send us an e-mail containing .
Unless and until you decide to engage in a business transaction with us (at which point we will send to you a copy of any relevant privacy notice) you are not required to provide us with any information. However, please note that the Services may automatically collect certain technical data (further details information in this respect is set out in the of our ). We may not be able to grant you access to certain parts of the Services if you do not provide certain .
We may share your with a third party where this is required by law or where we have another legitimate interest in doing so.
We may share your with third parties, for example in the context of the possible sale or restructuring of the business. We also may need to share your with a regulator or to otherwise comply with applicable law or judicial process or if we reasonably believe that disclosure is necessary to protection our rights and/or to comply with judicial or regulatory proceedings, a court order or other legal process.
As we are domiciled in the USA, any that we collect about you will be processed in the USA as the Services are hosted here and also in order for us to correspond with you or otherwise provide the information you have requested.
We may transfer the we collect about you to countries within the that the European Commission has determined offer an adequate level of protection in respect of .
Where required by the , we will (or will require a to) put in place appropriate safeguards such as the standard contractual clauses approved by the European Commission. If you require further information about this, you can request it using the details set out in the section below.
We will retain your for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements and our legitimate interests in maintaining such in our records. In doing this, we are mindful of the amount, nature, and sensitivity of the , the potential risk of harm from its unauthorized use or disclosure, the purposes for which we process it (whether we can achieve those purposes through other means), and the applicable legal requirements. Generally, we will keep relevant to our dealings with you for up to six (6) years following the last date of activity.
In some circumstances, your may be anonymized so that it can no longer be associated with you, in which case it is no longer .
Once we no longer require your for the purposes for which it was collected, we will securely dispose of or destroy your in accordance with applicable laws and regulations.
It is important that the we hold about you is accurate and current. Please let us know if your that we hold changes during your relationship with us.
Where the processing of your is within the scope of the , you have rights as an individual which you can exercise in relation to the information we hold about you under certain circumstances. These rights are to:
If you want to exercise one of these rights, please use the contact details set out below (. You also have the right to make a complaint at any time to a supervisory authority for data protection issues where you reside.
You usually will not have to pay a fee to access your (or to exercise any of the other rights). However, we may charge a reasonable fee if your is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the in such circumstances.
When you make a , we may request specific information from you, so we can confirm your identity and fulfill your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that is not disclosed to any person who has no right to receive it.
In the limited circumstances where we may require your consent to process your for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us using the contact details listed below (see ). Once we have received notification that you have withdrawn your consent, we will no longer process your for the purpose(s) to which you originally consented unless we now have an alternative legal basis for doing so.
Our practices with respect to may vary from time to time and we may update this Privacy Notice at any time. The latest version of this Privacy Notice will be made available to you via the Services. If we intend to process your for a purpose other than the purposes referred to above, we will provide you with additional information about that purpose.
This Privacy Notice was written with brevity and clarity in mind and is not an exhaustive account of all aspects of our collection and use of . If you require any further information, contact us using the following contact details:
Tampa Bay Sports & Entertainment LLC
401 Channelside Drive
Tampa, FL 33602 USA
(+1 (813) 301-6500)
For further information, please see our .