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The Official Site of the Seattle Kraken

SHOP SAFELY

COVID-19 Safety Precautions: In accordance with the latest COVID-19 safety measures issued by Gov. Inslee, both team store locations will operate at 25% capacity. All employees & guests are required to wear face coverings. All guests must keep a 6ft distance between themselves & other guests. Enhanced cleaning procedures have been established in addition to:

  • Night electrostatic spray disinfectant of all touchable surfaces
  • 100% of guests and team members will be provided masks 
  • Touchless temperature check stations that will scan your forehead and read your temperature within 1 minute
  • Increased supply of hand sanitizer and wipes at key touchpoints

Alternative Ways to Shop: Curbside pickup options are now available at our Chandler's Cove location.

FLAGSHIP STORE AT CHANDLER'S COVE

Address:
901 Fairview Ave N - situated next to Lake Union. 

Hours of Operation:
Tuesday - Sunday: 10am-6pm (Closed Mondays)

Parking:
Paid parking is available on premise. $1 for 2 hours and free after 6pm.

Customer Service:
Phone number: 888-316-0714 | Email: nhlseattlestore@bdainc.com

CURBSIDE PICKUP AT CHANDLER'S COVE

How to Order for Curbside Pickup

1. Browse our products: Click here. 
2. Make your list: To place an order request, select the item(s) you wish to order in the upper left corner of each product. Once you've selected all of the items you want to order, click "Order Request" at the top. 
3. Complete your order request: Fill out your contact info on the order request page, then select the size & quantity for each item under "Options" before clicking "Send Request" to submit your order.
4. Confirm order for pickup: A store associate will call you within 24hrs to confirm item availability & take payment information.   
5. Pick up your curbside order: Pull into the roundabout upon arrival. A retail associate will greet you & bring your order to your car.

Customer Support for Curbside Pickup: krakenstorecurbside@bdainc.com

KRAKEN STORE AT BELLEVUE SQUARE MALL

Address:
Bellevue Square Mall - Level 2, between Starbucks and MAC Cosmetics.

Hours of Operation:
10am-9pm daily 

Parking:
Free parking is available within close distance to main mall entrances. Paid Valet Services and EV Charging Stations available as well.

Customer Service:
Phone number: 888-316-0714 | Email: nhlseattlestore@bdainc.com

PROMOTIONS & EVENTS

Frequently Asked Questions

General Information & Inquiries: about the team stores, please call us at 888-316-0714 or email us at nhlseattlestore@bdainc.com

Curbside Pick Information & Inquiries: For any details or questions related to curbside pickup, please email us at krakenstorecurbside@bdainc.com

Chandler's Cove:
901 Fairview Ave N
Seattle, WA 98109


Situated next to Lake Union.

Bellevue Square Mall:
575 Bellevue Square
Bellevue, WA 98004

Located on Level 2, next to MAC Cosmetics.

Chandler's Cove
Sunday: 10:00am - 6:00pm 
Monday: Closed
Tuesday: 10:00am - 6:00pm 
Wednesday: 10:00am - 6:00pm 
Thursday: 10:00am - 6:00pm 
Friday: 10:00am - 6:00pm 
Saturday: 10:00am - 6:00pm 

Bellevue Square Mall
Sunday: 10:00am - 9:00pm 
Monday: 10:00am - 9:00pm
Tuesday: 10:00am - 9:00pm
Wednesday: 10:00am - 9:00pm
Thursday: 10:00am - 9:00pm
Friday: 10:00am - 9:00pm
Saturday: 10:00am - 9:00pm

Chandler's Cove
Paid parking will be available at Chandler's Cove for $1 per 2 hours (free after 6:00 PM).

Bellevue Square Mall
Free parking is available at Bellevue Square in three main areas, covered for your comfort and within close distance to the mall entrances. Bellevue Square offers paid valet services on Level 1 of the North East Garage as well. The Bellevue Collection has also installed ChargePoint® networked electric vehicle (EV) charging stations in the parking garage.

For more details about parking at The Bellevue Collection, please click here.  

Both Team Store locations will have wide assortments of the newest Seattle Kraken merchandise in the city. You'll find products for everyone on your fan list - t-shirts, sweatshirts, soft shell jackets, golf shirts, hats, backpacks, pet gear, and so much more. We have you covered!

The official and authentic Seattle Kraken jersey is not available for sale at this time. Updates will be available at www.nhl.com/kraken. You can sign up for e-mail newsletters to be notified when jerseys are available for purchase.

In accordance with the latest COVID-19 safety measures issued by Gov. Inslee, both team store locations will operate at 25% capacity. All employees and guests are required to wear face coverings. When inside the store, all guests should keep a 6ft distance between themselves other guests. Enhanced cleaning procedures have been established as well as the following details:

  • Night electrostatic spray disinfectant of all touchable surfaces
  • 100% of guests and team members will be provided masks 
  • Decreased capacity for social distancing
  • Team members trained on promoting social distancing 
  • Touchless temperature check stations that will scan your forehead and read your temperature within 1 minute
  • Increased supply of hand sanitizer and wipes at key touchpoints

Alternative Ways to Shop: Curbside pickup options are now available at our Chandler's Cove location.

1. Browse our holiday gifts here. 

2. Make your list & check it twice - To place an order request, select the item(s) you wish to order by clicking the checkbox in the upper left corner of the product. Once you've selected all the items you'd like to order, click the Order Request button at the top. 

3. Complete your order request. - On the Order Request page, fill out the contact information fields, then select the size you'd like to order under "Options" and enter the quantity. If you want to order more than one size of an apparel item, click the + in the "Options" column to add another line. Once you've entered your order info, click "Send Request."

4. Confirm order for pickup. - A Kraken Store associate will review your order and contact you within 24 hours to confirm availability of items ordered and take your payment information. 

5. Pick up your order curbside at our Chandler's Cove location. - Once you arrive at the team store, please pull into the roundabout and remain in your car. A retail associate will come out to greet you and bring your order right to your car, so you can be on your way.

All regular priced items purchased may be returned or exchanged within 30 days as along as the item is unworn and all original tagging is still attached to the garment. 

If you no longer want part or all of your order for any reason, please email our customer service team as soon as possible at krakenstorecurbside@bdainc.com and we will assist you. 

The best way to check the status of your order is by emailing customer service at krakenstorecurbside@bdainc.com and we'll provide you with the most current updates.