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Flyers Ticketing Frequently Asked Questions

by PhiladelphiaFlyers.com @NHLFlyers

Below, you'll find answers to some of the most immediate questions we know you have.

 

I have tickets for an upcoming game. What do I do?

As of this moment, all fans should hold their tickets. They will be valid when games are rescheduled.

 

What if games are cancelled or played with no fans present?

Tickets for cancelled games or games played with no fans present will be eligible for credits and/or refunds. As additional updates regarding any potential cancellations become available, we will promptly communicate them.

 

Does this affect other Flyers events?

Effective immediately, all Philadelphia Flyers events will be paused until play resumes for the NHL season. This includes Inside Edge Member Events, Watch Parties, and online and in-person relocation events, among others. Information on new dates and times will be communicated once it is confirmed.

 

How does this affect 2020-21 Inside Edge Membership payments?

We recognize that many of you may be facing a variety of challenges resulting from the coronavirus outbreak, and given the circumstances, we want to ensure that your Inside Edge payments are not adding to your stress. As a result, we are offering all members the option to defer their scheduled April 6 and May 4, 2020 payments.

If you would like to defer your April and May payments, please click here. Please note, that all deferment requests must be received by Wednesday, April 1, 2020 to ensure that we have time to process your request. If you do not wish to defer your April and May payments, you do not need to do anything at this time - your scheduled payments will be processed as planned.   An email with additional details has also been sent to you via email. Should you have additional questions how this affects your specific bill plan, please reach out to your Account Manager.

 

I'm an Inside Edge Member. How does this affect my playoff renewal?

We understand that your initially-scheduled deadline is quickly approaching. Please know that once a determination is made regarding the 2020 playoff structure and timing, we will allow all members the opportunity to revisit their playoff purchase decision, should your plans change.

 

I have a reserved parking pass. What happens to that?

Reserved parking passes will be treated the same way as game tickets at this time.

 

Where can I go for any updates?

We will continue to communicate via email with all Flyers Inside Edge members as more information becomes available. Fans can also visit PhiladelphiaFlyers.com and follow the Flyers social channels for the most up-to-date information.

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