"I don't know Eddie,'' confesses Calgary GM Brad Treliving. "I've heard a lot from Gully. I talked to (Lack) at length this morning.
"He's in Italy. Just got married. So he's had a busy couple of days.
"Really fun-loving guy. Great personality. I think he'll be a pleasure for you guys.
"But he's a serious worker. I've gotten a lot of calls, a lot of texts after we made the deal from people who know Eddie and they all talk about the quality person he is.
"We want him to be a good man. We want him to be a good goalie. We want him to stop some pucks.
"But I think we're adding character."
For the Flames, adding a veteran presence like Lack is obviously a boon. And the fact the 'Canes are ingesting 50% of Lack's $3-million salary for the coming season certainly does help out on the ledger sheet.
"A big part of the deal with Eddie,'' admits Treliving, "is the retention. He came in at a number we felt comfortable with.
"The one thing that was apparent, there was a lot of activity in the goaltender market. You got a sense of where prices might be going.
"You do the evaluation of the goaltender but obviously the deal doesn't get done if there's not the economic component."
With the July 1st free-agency free-for-all set to be unleashed, the Flames are quite happy with their lot between the pipes, allowing Treliving - having some cap space to work with - to perhaps add defence depth or scoring help on right wing.
The net is well tended with Smith and Lack entrenched here for the moment, Jon Gillies and David Rittich understating in Stockton and Tyler Parsons out there on the horizon, sometime.
In making the move after two seasons in Raleigh, N.C., Lack is hoping to recapture the form he displayed as a Canuck.
"You do your homework and trust in your staff,'' says Treliving. "Having inside knowledge, coming in and working with Jordan (Sigalet) will be good for him.
"Eddie's a big goaltender. You look at the way he played in Vancouver from a style standpoint, he's a guy that plays deep in the paint. I think there was a push for him to change his style the last couple years.
"A big, athletic goaltender. We still think there's upside there."