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Job opportunity - Retail Event Supervisor (part-time)

by Staff Writer / Vancouver Canucks
Position:Retail Event Supervisor

Department:Retail
Reports to: Retail Store Manager

SUMMARY: The Retail Event Supervisor will be required to prepare kiosks and manage staff during concerts and events. The Retail Event Supervisor will be empowered to make customer related decisions and coach the part-time staff with respect to achieving event sales goals, housekeeping, and customer service. A large part of the job will be handling high traffic sales and managing product change-over. .

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

  • Ensure selling areas are clean and visually attractive
  • Ensure staff are completing tasks such as re-stocking merchandise, size ordering, price tagging, and maintaining merchandise displays throughout their shift
  • Assist with cash handling duties such as float preparation, change drops and cash counts throughout events
  • Provide performance feedback to part-time employees in accordance with company policies
  • Assist with employee recognition and implement regular incentive programs
  • Maintain a high level of customer service
  • Deal with customer questions and concerns
  • Maintain Distribution Centre and Warehouse cleanliness and organization before and after events
  • Participate with inventory counts twice a year
  • Prepare for promotional events and dismantle displays at the end of promotional periods
  • Work mainly evenings during events

REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • Completion of post secondary courses in business or a related field
  • A minimum of 2 years customer service supervisory experience
  • A commitment to work all large concerts and/or events
  • A demonstrated ability to work both in a team environment and to take tasks on independently
  • Proven leadership skills
  • Cash handling skills
  • Enthusiastic, self-motivated, and eager to learn more about the retail industry
  • Excellent communication, interpersonal, and problem solving skills
  • Must be available to work evenings and weekends

KEY ATTRIBUTES:

  • Cheerful, embraces fun and celebration in the workplace
  • High degree of personal integrity and honesty
  • Self starter with lots of initiative
  • Works cooperatively, strives to meet team goals
  • Passion for excellence and continual improvement
  • Works with enthusiasm, dedication, respect and pride
  • Strong customer/fan focus
  • Receptive to new ideas and approaches, adapts well to change

Interested, qualified candidates are invited to submit their resume and cover letter, specifying position applied for, no later than August 27, 2010. It is preferable that you apply online by accessing our website at www.canucks.com; alternatively you may fax your application to (604) 899-7451.

We thank all applicants for their interest; however, only those shortlisted for interviews will be contacted.

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