We are excited to continue offering the following resources to welcome fans with autism when we resume hockey at Rogers Arena.
Rogers Arena is proud to be the first NHL stadium in Canada to feature comprehensive autism accessibility with services and resources to support individuals with autism during Vancouver Canucks games, concerts, and other events.
Developed with Canucks Autism Network (CAN), resources now available at Rogers Arena to fans with autism and other sensory sensitivities include:
Sensory Kits at each Guest Services location containing a pair of noise-cancelling earphones generously donated by Honeywell (available for loan), a sensory toy, ID bracelet, visual storybook, arena map, and game-night timeline.
A Visual Storybook for fans to better prepare themselves for what to expect while attending Canucks games.
A Quiet Room for anyone needing a break from the sensory-rich environment, based on availability and by request.
In addition to the above resources, over 100 Rogers Arena Event Staff have received specialized training from Canucks Autism Network (CAN) on how to recognize autism and how to best interact and communicate with individuals on the spectrum. These staff can be identified by their I CAN Help lapel buttons. The existing Fan Text Service can be used to dispatch these trained staff to provide support to fans with autism, where needed.