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The Enterprise Center Box Office is currently closed and a re-opening date has not been determined. Guests who purchased tickets at the box office for a St. Louis Blues game that has been canceled should hold on to their tickets until the box office re-opens to obtain their refund. For guests unable to wait for their refund, they may print and fill out this form and return it, along with their tickets, by mail to receive a refund by check.

  1. Print and fill out this form
  2. Mail the completed form and the tickets to the event you are requesting the refund for to:

    St. Louis Blues Box Office Refunds
    1401 Clark Ave.
    St. Louis, MO 63103
     
  3. Tickets for the event you are requesting the refund for must be included with the form in order to receive the refund. Note: It is recommended you photograph your tickets for your own records prior to mailing them in.
  4. Refunds are subject to the refund policy printed on the back of each ticket.

The following St. Louis Blues games are currently eligible for a refund if tickets were purchased at the Enterprise Center Box Office.

  • Blues vs. San Jose on March 13, 2020
  • Blues vs. Ottawa Senators on March 15, 2020
  • Blues vs. Los Angeles Kings on March 27, 2020
  • Blues vs. Minnesota Wild on March 29, 2020
  • Blues vs. Detroit Red Wings on March 31, 2020
  • Blues vs. Boston Bruins on April 2, 2020

For tickets originally purchased by cash or check, refunds will be issued by check to the name listed on the completed refund request form and mailed via USPS. For tickets originally purchased by credit card, a member of our box office staff will contact you once your form is received to begin the refund process to your credit card.

Please allow up to 21 days after receipt of the completed form to receive your refund.

The St. Louis Blues cannot be held responsible for tickets lost in the mail. Ticketholders are at their own risk for any lost tickets.

No. You can wait until the box office re-opens and process your refund at that time. All eligible refunds will be honored when the box office re-opens to the public. A re-opening date has not been determined at this time.

Please contact tickets@enterprisecenter.com if you have any additional questions regarding box office refunds.

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